Oscar Perez
Fleet/Pre-Owned Service Advisor
Classic Chevrolet
1101 William D Tate Ave
Grapevine, TX 76051
16 Reviews
Write a ReviewLanguages Spoken
Spanish
16 Reviews of Oscar Perez
June 10, 2024
BUYER BEWARE the vehicle engine went out after only 4 months! Caused EXTREME mental and financial anguish. Yes they can say “as is” but the manager Mr Troutman never did return my call tho I asked severa months! Caused EXTREME mental and financial anguish. Yes they can say “as is” but the manager Mr Troutman never did return my call tho I asked several times. When they made us a “discount “ to fix it for 8,500 DOLLARS, it sat there for a week with absolutely no movement towards repair. Oscar said, “I don’t think they’ve even found an engine yet” Found?? Is it a scavenger hunt?? We took it to a wonderful mechanic who had it completed in 6 days for two thousand three hundred dollars LESS. Nevertheless the sucker punch remains. We paid 18000 dollars for a vehicle with 118k miles which engine blew in 4 months. No way out and can’t refinance that hefty interest rate because it’s age- but they knew that at the time of sale. In 38 years of car ownership nothing has sucker punched like this. More
Other Employees Tagged: Austin Rebolloso, Michael Asher, Courtney Dickerson, Jason Troutman, Eric Estrada
June 28, 2023
Our experience at Classic Chevrolet was excellent as always! We have purchased several vehicles here and are always well taken care of! Our Salesperson, Juan Tapia made the experience very pleasant and always! We have purchased several vehicles here and are always well taken care of! Our Salesperson, Juan Tapia made the experience very pleasant and made sure we were satisfied with our decision! More
Other Employees Tagged: Juan Tapia, Candace Timmons, Yrenio Carrera
June 23, 2023
There's professional and fast service, very polite, friendly, 👍 and working around with customers convenient time. friendly, 👍 and working around with customers convenient time. More
Other Employees Tagged: Jacob Lazo, Marca Vandergriff, Marge Adcock, Whitney Thedford
June 13, 2023
Had warning lights and faults show up with 800 miles on odometer service center response “codes are intermittent drive it take notes of codes” now I’m stuck in June with a 70K truck who’s A/C doesn’t work odometer service center response “codes are intermittent drive it take notes of codes” now I’m stuck in June with a 70K truck who’s A/C doesn’t work will choose different dealership in future drive over an hour to deal with classic now I’m stuck with a lemon have not even made a single payment on. More
Other Employees Tagged: Adam Kimber, Alan Garza, Cody Kaufmann, Hector Lara, Jacob Lazo, Kim Marshall, Marca Vandergriff, Vaughn Huaman, Whitney Thedford
May 28, 2023
Steve took care of the oil change and I decided to get (4) new tires so they would be under warranty for my trip to Colorado! (4) new tires so they would be under warranty for my trip to Colorado! More
Other Employees Tagged: Adam Kimber, Jacob Lazo, Steve Buchholz, Whitney Thedford