Oscar Perez-Arcos | Page 6

Findlay Nissan Henderson responded

Thank you for the review! We’re glad our sales team was helpful and responsive, and we appreciate you taking the time to share your experience. Alyx Gargiulo Customer Relations (702)558-5826

Findlay Nissan Henderson responded

Thank you so much for the wonderful review! We truly appreciate your loyalty and are thrilled to hear about your great experiences with Oscar, and the entire team. We’ll be sure to share your kind words with them. Thank you for choosing Findlay Nissan Henderson—we look forward to continuing to take great care of you and your Sentra! Alyx Gargiulo Customer Relations (702)558-5826

Findlay Nissan Henderson responded

Thank you for the great feedback! We’re glad you appreciated our quick, honest service and helpful referrals. We truly appreciate your trust. Alyx Gargiulo Customer Relations (702)558-5826

Findlay Nissan Henderson responded

Thank you for your review! We’re glad you enjoyed the clean waiting area and the quick service for your oil change. If you forgot to use your coupon, please feel free to mention it on your next visit and we’ll be happy to take care of you. We appreciate your business! Alyx Gargiulo Customer Relations (702)558-5826

Findlay Nissan Henderson responded

Thank you for the review! We’re glad the team — especially Oscar — took great care of you. Sorry for the parts delay, and we appreciate your patience. Alyx Gargiulo Customer Relations (702)558-5826

Findlay Nissan Henderson responded

Thank you for your review! We’re glad our team was courteous, helpful, and able to answer your questions. Happy to hear your service was quick and reasonably priced. We appreciate you choosing us! Alyx Gargiulo Customer Relations (702)558-5826

Findlay Nissan Henderson responded

Thank you for taking the time to share your feedback with us. We truly appreciate your loyalty over the past seven years, and we are very sorry to hear about your recent experiences. This is not the level of service we strive to provide. We understand how frustrating and disappointing this must have been, especially after trusting us with your vehicle’s care for so long. Your experience does not reflect our standards, and we take your concerns very seriously. We would appreciate the opportunity to look into this further and make things right. If you’re open to it, please reach out to me directly so we can investigate what happened and address it with our team. Thank you again for bringing this to our attention. Your feedback helps us improve, and we hope to regain your trust. Alyx Gargiulo Customer Relations (702)558-5826 agargiulo@findlayauto.com

Findlay Nissan Henderson responded

Thank you for the great review! We’re happy to hear our team went above and beyond to help figure out the key fob issue. We truly appreciate your patience and are glad we could get things resolved for you. Alyx Gargiulo Customer Relations (702)558-5826

Findlay Nissan Henderson responded

Thank you so much for your loyalty over the past five years! We truly appreciate the trust you place in our team to keep your car running at its best. It means a lot to know you stand by our service, and we’re committed to continuing to take great care of you and your vehicle for many years to come. Alyx Gargiulo Customer Relations (702)558-5826

Findlay Nissan Henderson responded

Thank you for your kind words! We’re glad Oscar’s knowledge and honesty have earned your trust. We appreciate you and look forward to seeing you again! Alyx Gargiulo Customer Relations (702)558-5826