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Oscar Perez-Arcos

Overview Reviews (104) Inventory (315)

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Oscar Perez-Arcos

Service Advisor

Findlay Nissan Henderson

295 Auto Mall Dr
Henderson, NV 89014

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4.9

104 Reviews

Overview Reviews (104) Inventory (315)

4.9

104 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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104 Reviews of Oscar Perez-Arcos

June 25, 2025

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Employee Rating

Always met with a smile and kindness, the team is always helpful and always have the knowledge to assist you. helpful and always have the knowledge to assist you. More

by KDUBWIN13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Stephon Terry

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Jun 25, 2025 -

Findlay Nissan Henderson responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Nissan Henderson. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 25, 2025

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Employee Rating

I was there to get an oil change and greeted right away. Open and spacious lounge area to wait for my car . Total communications and updates on my car as it was being worked on . Everybody was so nice there Open and spacious lounge area to wait for my car . Total communications and updates on my car as it was being worked on . Everybody was so nice there. The wait time was not long at all for an oil change More

by Kerri

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Stephon Terry, Christian Amian, Marco Tadena, Beau Hulse

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Jun 25, 2025 -

Findlay Nissan Henderson responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 24, 2025

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Employee Rating

Great service, professional and helpful! Was able to get an appointment for the next day! Was able to get an appointment for the next day! More

by phyljoyce

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Stephon Terry, Christian Amian, James Person, Kelby Denny, Beau Hulse

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Jun 24, 2025 -

Findlay Nissan Henderson responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Nissan Henderson, we look forward to having you as a valued customer for many years to come! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 23, 2025

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Employee Rating

Everyone was polite, and the waiting room provided cold water and coffee for us who waited. I had no issue while waiting and was more than happy to be patient knowing my car was still getting checked out. water and coffee for us who waited. I had no issue while waiting and was more than happy to be patient knowing my car was still getting checked out. My key seemed to be misplaced but they still kept checking up to make sure I was being helped, loved the service. More

by Madelyn Castillo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Person

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Jun 23, 2025 -

Findlay Nissan Henderson responded

Thanks for sharing about your experience with Findlay Nissan Henderson. We appreciate your business and hope to see you again soon! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 22, 2025

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Employee Rating

Bought a new rogue last fall and came in to get my free oil change with the sale and when I as topped in service they told me I didn't have free oil changes. Fabian. Took care of it for me and Henderson Ni oil change with the sale and when I as topped in service they told me I didn't have free oil changes. Fabian. Took care of it for me and Henderson Nissan saved a customer as the female GM wasn't with company that told me this with the sale I used two oil changes and a free registration. Got the registration and was coming back for my first oil change and had a surprise ! Fabian us the best & knows how to keep customers happy happy happy ! More

by FRANK@PPPLV

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Stephon Terry

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Jun 23, 2025 -

Findlay Nissan Henderson responded

Frank, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 19, 2025

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Employee Rating

Only bring my car back to the dealership to handle all of my maintenance issues, and they have not failed me yet! my maintenance issues, and they have not failed me yet! More

by DARYK.THOMAS.SR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Stephon Terry, James Person, Beau Hulse

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Jun 19, 2025 -

Findlay Nissan Henderson responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 16, 2025

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Employee Rating

Matt Riley is a Great service Advisor and very helpful with your service needs. Great customer service!!! with your service needs. Great customer service!!! More

by josuem1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Stephon Terry, Christian Amian, Marco Tadena, Robert Vida, Beau Hulse

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Jun 16, 2025 -

Findlay Nissan Henderson responded

June 16, 2025

Dealership Rating

Employee Rating

You charge about triple of what independent shops charge for the same work. That’s a rip off. for the same work. That’s a rip off. More

by DAINEL9261

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Stephon Terry, Brandon Mullen, Beau Hulse

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Jun 20, 2025 -

Findlay Nissan Henderson responded

Daniel, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. ?Garey Deocampo | General Manager Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 15, 2025

Dealership Rating

Employee Rating

The only criticism I can make would be there are times when I call and it takes forever for someone to answer the phone. That’s a real problem but when I do reach someone or when I have a problem, everyon when I call and it takes forever for someone to answer the phone. That’s a real problem but when I do reach someone or when I have a problem, everyone is truly wonderful. More

by BLUEBOY007

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Stephon Terry, Christian Amian, James Person, Beau Hulse

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Jun 15, 2025 -

Findlay Nissan Henderson responded

Thank you for choosing Findlay Nissan Henderson. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 14, 2025

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Employee Rating

All good. No appointments necessary. Completed in reasonable time. Could use more conveniences for customers in waiting. No appointments necessary. Completed in reasonable time. Could use more conveniences for customers in waiting. More

by donaldgordon1949

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 14, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

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