Oscar Medina
Oscar Medina at Walter's Mercedes-Benz of Riverside

Oscar Medina

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
11 Reviews
5.0

11 Reviews

Write a Review

11 Reviews of Oscar Medina

April 26, 2025

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Employee Rating

I brought my CLA 250 in for service of a check engine for the second time and I am very pleased with the outcome. My Service Advisor Oscar Medina kept me updated on the status of my vehicle through out the w More

by tlrogers25590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Oscar this extraordinary review and recommendation! We are thrilled to hear that Oscar took excellent care of you and your automotive needs. We are pleased to know that he kept you updated throughout the whole process and provided you with excellent service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 25, 2025

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Employee Rating

Excellent Customer Service, easy, curiously and on time communication. complete work Promis time and keep it. More

by srizkcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was courteous, on time with their communication and kept the promised time your vehicle would be done at. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 22, 2025

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Employee Rating

Oscar did a amazing job on a difficult job and fix my mom's car thank you More

by thegasking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Oscar this marvelous review! We are delighted to know that he did an amazing job on a difficult job and fixed your mom's car. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Apr 22, 2025

thegasking responded

Oscar did a amazing job on a difficult job and fix my mom's car thank you

April 16, 2025

Dealership Rating
Employee Rating

I was very pleased with the service advisor Oscar Medina, and the service on the car. Oscar was very professional, and I enjoyed speaking with him as I too am from the automotive background for over 40 years More

by ginstoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Oscar this stellar review! We are delighted to know that he was very professional, you enjoyed speaking with him, he explained everything quite well and was no pressure. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 16, 2025

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Employee Rating

I was very pleased with my service advisor Oscar Medina. He worked with me on a very difficult situation. I originally brought in my 2024 CLA 250 for a check engine light that was requiring extensive testi More

by tlrogers25590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Oscar this incredible review! We are glad to hear that Oscar took top tier care of you and your automotive needs. We are happy to know that he was very gracious, set everything up, had your Mercedes-Benz GLK350 repaired the following day. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 29, 2025

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Employee Rating

Oscar was great he was very friendly and personalable, he explained the services that was going to be performed. More

by JennT
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Walter's Mercedes-Benz of Riverside responded

Jenn, We are grateful for you leaving Oscar this flawless review! We are pleased to know that he was great, very friendly, personable and explained the services that were going to be performed. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 20, 2025

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Employee Rating

This dealership made us feel welcome on arrival. Starting with Rob and Christian who helped us find the first Mercedes Benz i ever bought. We purchased the car and Luis helped us with financing. O More

by djrivera75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2025

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Rob, Christian and Luis this extraordinary review! We are pleased to know that they made you feel welcomed as soon as you arrived, were helpful and made your experience great. We hope to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Mar 21, 2025

djrivera75 responded

Thank you. Enjoying our new car.

March 19, 2025

Dealership Rating
Employee Rating

Very friendly and very helpful and excellent service i was very impressed i will definitely take my car for service again thanks More

by dimitrikhoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2025

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving us this exceptional review! We are pleased to know that our team was very friendly, helpful and provided you with excellent service. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 31, 2025

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Employee Rating

I was a good Service and customer service with Oscar Medina I am a really satisfied with his service I will thank him for his time to explain everything to us More

by Antonio macedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Walter's Mercedes-Benz of Riverside responded

Antonio, Providing stellar service is so important to us here at Mercedes-Benz of Riverside and we are glad that Oscar's efforts met your satisfaction! We are thrilled to know that he took his time to explain everything to you. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 15, 2024

Dealership Rating
Employee Rating

Thank you Oscar for the incredible service the other day! You explained my warranty very well and kept me posted! Wonderful service as always Walters MB Riverside! More

by rinatravellover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Walter's Mercedes-Benz of Riverside responded

Rina, We appreciate you for leaving Oscar this spectacular review! We are delighted to know that he explained your warranty very well and kept you posted on your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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