Oscar Kienou

Ezequias Mateo greeted us at City World Hyundai with professionalism and buisness savvy to steer me into the right used vehicle professionalism and buisness savvy to steer me into the right used vehicle More

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I just started my second car lease with the this dealership. Diana has been excellent to work with. dealership. Diana has been excellent to work with. More

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Diana was an absolute pleasure to work with. The process started over the phone and ended in the dealership. Diana asked questions and gave answers and suggestions without being pushy or aggress The process started over the phone and ended in the dealership. Diana asked questions and gave answers and suggestions without being pushy or aggressive. I really appreciated her patience and attention to my concerns. She is confident without being arrogant and she knows the business. This is my second vehicle with City World and as long as Diana is there I will definitely return to work with her again. I also would like to give kudos to Oscar (didn’t get his last name) who came to assist. He assured me everything was going to be fine and it was. He was very kind and calming. Thank you Diana and Oscar. I will be referring you both to friends and family. Shout out to Jimmy and the team in service. Jimmy is always professional, thorough and smiling and the team is great. I’m very pleased with City World sales Diana and Oscar and the service team. More

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Diana Almonte went above and beyond for me. Kudos 👏 I highly recommend her for your next purchase Kudos 👏 I highly recommend her for your next purchase More

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Bryan the salesman was great, informative and very helpful throughout the whole process of leasing my vehicle. helpful throughout the whole process of leasing my vehicle. More

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Sales representative and finance staff are Friendly ,understanding and curtious. They've been like a family to me for the pass 10 years ,understanding and curtious. They've been like a family to me for the pass 10 years More

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Clean easy to get to, the staff ready to jump in and help and with a smile. and with a smile. More

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Diana is very helpful, polite, respectful and pleasant. She is the best she work with me to get a better deal. She is the best she work with me to get a better deal. More

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I recently leased my second Hyundai from City World Hyundai, and once again, Diana took exceptional care of me! Her responsiveness, expertise, and dedication to getting me the best deal possible made t Hyundai, and once again, Diana took exceptional care of me! Her responsiveness, expertise, and dedication to getting me the best deal possible made the entire process seamless and stress-free! Thank you Diana for another outstanding experience, I look forward to working with you again in the future! More

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On June 18,2024 I trade in my 2018 Nissan rogue SV AWD with higher mileage for another 2020 Nissan rogue SL AWD. with less mileage that I was looking for and needed. I was welcome very good by everyone. with higher mileage for another 2020 Nissan rogue SL AWD. with less mileage that I was looking for and needed. I was welcome very good by everyone. But the Nissan was missing so many stuffs and parts on the vehicle from the Front bumper was dented in the front but they did fixed the dent on it. Tow hood cover was missing the fog lights were damaged and missing plus the front bumper by the driver side was loose wide open and the passenger side front bumper was also the same all of them were missing it’s brackets. It does not stop there the car was missing wipers all of the front wipers were bad and the sad part was they gave me only ONE KEY. And with that I did asked the sales person many times does the car has all the 2 keys and I was told YES the other key is in the safe you will have it when all the paperwork is done All this things I mention they did not fix none of it they keep playing game on me come in on Tuesday come in on this day just like that despite I have to be calling them over and over can I bring in my car but there was no success at all then I got tired. They did not honor their promise at all. So basically they were selling that vehicle without all those aspects of it. I was badly disappointed. Now I have to spend my own money and all this stuff are expensive plus the labor to buy and fix all this parts that are missing they could have done it but you know what they don’t care. Now I regretted why I got this car from Hyundai and this is all I have to go through is nonsense. My car I trade in nothing was missing everything was 100% up to date. I have been with Nissan since 2010 and this is the first time I got a car from a dealership with this problem that I will never forget. More

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