Oscar Gutierrez

My buying experience with Braman was one of the best. My salesman, Tyler, was supportive and patient with my decision process, never pushy. When I came back on a day Tyler was not available, the handof My salesman, Tyler, was supportive and patient with my decision process, never pushy. When I came back on a day Tyler was not available, the handoff to his colleague Oscar was professional and very helpful. Once I selected my car, Tyler helped make the sales process and paperwork quick and easy. After signing the paperwork, my car magically appeared perfectly details and ready to drive away. I was impressed, but there was more to come. The next day, my low mileage used car gave a warning light for a battery malfunction. Although I did not purchase a warrantee yet, Tyler and his sales manager gave me a loaner and make sure the issue was fixed properly the following day. Great job, team! See you next time. More

Report | Print

Amazing job, he did everything fast and perfect! I love my new bmw x3! 100% recommended I love my new bmw x3! 100% recommended More

Report | Print

Purchased a clean used Mercedes CLS 550 from Braman. After about 6 days of ownership, the check engine light came on. I did not purchase the extended warranty given the car only had about 30k miles on i After about 6 days of ownership, the check engine light came on. I did not purchase the extended warranty given the car only had about 30k miles on it but I called Braman and spoke with the sales manager and he offered to help me diagnose the problem and wash and wax the car for my inconvenience. Fortunately the issue was just a faulty sensor and was resolved. I am happy with the after-sale service and follow up, and will definitely buy another car from Braman again. More

Report | Print

Excellent dealership; superb customer service and if you want a low pressure auto dealer this is the place. They are friendly and will really work with you to get you in the vehicle you need. want a low pressure auto dealer this is the place. They are friendly and will really work with you to get you in the vehicle you need. More

Report | Print

6 days after purchasing the car, the check engine light came on. While I didn’t purchase the extended warranty I was surprised that Braman wouldn’t lift a finger to at least diagnose it for me. came on. While I didn’t purchase the extended warranty I was surprised that Braman wouldn’t lift a finger to at least diagnose it for me. More

Report | Print

Oscar from the West Palm Beach store who handled the sale of a 2022 Mercedes-Benz GL E350 for me was outstanding. He was an awesome individual extremely professional very attentive, took care of all my needs of a 2022 Mercedes-Benz GL E350 for me was outstanding. He was an awesome individual extremely professional very attentive, took care of all my needs and a real gentleman I would not hesitate in the future to work with Oscar. More

Report | Print

Was surprised and disappointed that the wheels and interior were not cleaned for my purchase delivery interior were not cleaned for my purchase delivery More

Report | Print

the sales team was efficient and professional always looking to insure you were satisfied. a very good experience looking to insure you were satisfied. a very good experience More

Report | Print

Great experience. Wasn’t even planning on purchasing a vehicle that day but with Carlos and the team, it happened. Process was smooth, everyone really helped get this Wasn’t even planning on purchasing a vehicle that day but with Carlos and the team, it happened. Process was smooth, everyone really helped get this done. Excellent team and service. More

Report | Print

Amazing individual, honest caring will continue do business with hi. For many years thank you Oscar business with hi. For many years thank you Oscar More

Report | Print