Oscar Crisostomo

The WORST experience by far! ! My fiancé purchased a 2020 Jeep Wrangler for us to enjoy, however had we known we’d be dealing with dishonesty and deceit. The people we dealt with ! My fiancé purchased a 2020 Jeep Wrangler for us to enjoy, however had we known we’d be dealing with dishonesty and deceit. The people we dealt with were: sales rep Jurmaine and a finance guy who loves his 2 bulldogs so much so they are all over his office. What happened: put money down, purchased and financed, drove off, battery light comes on. We had the jeep barely 24 hours when while driving jeep cautionary lights came on warning to pull over because jeep was not getting a charge. Communicated with sales rep Jurmaine and bring jeep right in. 1 month later after being told several times, attempting to return jeep same status not fixed, and specifically stating it would be done early THIS week… needless to say we still don’t have our jeep! In the meantime we are PAYING for it!!!! Give us what we paid for or UNDO the deal!!! Every time someone reads this review, you are losing money! More

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They have really bad customer service when you take your car and leave so they can check and see what is wrong with that car they never call that customer or let them know what’s wrong with it? car and leave so they can check and see what is wrong with that car they never call that customer or let them know what’s wrong with it? More

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I was treated really well! My advisor explained the detail of my car! Thank you very much. My advisor explained the detail of my car! Thank you very much. More

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Service is always consistent! They take care of me and my vehicle, they communicate well and that’s why I return. They take care of me and my vehicle, they communicate well and that’s why I return. More

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Have to say I was very disappointed that my advisor did not keep in touch with me on updates of my truck. not even a single courtesy call. i would call , leave messages, even emailed. No response until fiv not keep in touch with me on updates of my truck. not even a single courtesy call. i would call , leave messages, even emailed. No response until five days to tell me they were back ordered on the part and that my vehicle would have to be left for a few more days. I said the fact that you took this long to let me know, i went and picked up my truck and took it to Bill luke dodge on camelback. there is no way to reach these guys ( Larry Miller), they do not answer or follow up. terrible service. More

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It was really bad customer service they never give me any update of my car, I was the one that was calling them. update of my car, I was the one that was calling them. More

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Service was excellent. Oscar went through everything and let me know what I needed on the next visit. Definitely will be going back for my next service. Oscar went through everything and let me know what I needed on the next visit. Definitely will be going back for my next service. More

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Oscar has been kind and helpful in getting my vehicle fixsed. Thank you for all that you do fixsed. Thank you for all that you do More

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I had to call roadside service 3 times in less than 24 hours for a battery jump. I was very pleased that the dealership was able to get my vehicle in right away without an appointment. Oscar was my servic hours for a battery jump. I was very pleased that the dealership was able to get my vehicle in right away without an appointment. Oscar was my service advisor. He was professional and made the process easy. A new battery was installed. They also did an oil change which I had previously scheduled for the following week. The only issue I had was some grease marks left on my light colored interior. They did offer that I can bring it back to be cleaned. More

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Holis the car rent is so cool an d suck because I don't know know More

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