Oscar Crisostomo
Oscar Crisostomo at Larry H. Miller Chrysler Jeep Avondale
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Oscar Crisostomo

Service Advisor

Larry H. Miller Chrysler Jeep Avondale

10055 W. Papago Freeway
Avondale, AZ 85323

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4.4
78 Reviews
4.4

78 Reviews

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78 Reviews of Oscar Crisostomo

October 01, 2024

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Employee Rating

I was treated really well! My advisor explained the detail of my car! Thank you very much. More

by Eysaenz69
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Fontana, Fred Enriquez, Michael Veselik , Francisco

October 01, 2024

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They have really bad customer service when you take your car and leave so they can check and see what is wrong with that car they never call that customer or let them know what’s wrong with it? More

by Gricelda Chávez
Service Price Transparency
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Service Communication
Recommend Dealer
No
Oct 13, 2024

Larry H. Miller Chrysler Jeep Avondale responded

Gricelda, we apologize for the poor communication during your service visit. We understand how frustrating it can be not to have a clear timeline for your service, and we’re working to improve this. Please reach out to me directly at 623-478-3710 so we can address your concerns and provide more timely updates in the future. David Anderson General Manager

September 29, 2024

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Service is always consistent! They take care of me and my vehicle, they communicate well and that’s why I return. More

by JT
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Recommend Dealer
Yes

Other Employees Tagged: Francisco & Maria are amazing

September 26, 2024

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It was really bad customer service they never give me any update of my car, I was the one that was calling them. More

by Gricelda Chávez
Service Price Transparency
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Recommend Dealer
No
Oct 06, 2024

Larry H. Miller Chrysler Jeep Avondale responded

Gricelda, thank you for reaching out. I am concerned to hear about the communication issues you experienced. Your feedback is invaluable in helping us to enhance our customer service and I would appreciate the opportunity to learn more about your visit. Please feel free to give me a call at your convenience! - David Anderson, General Manager, (623)478-3610

September 26, 2024

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Have to say I was very disappointed that my advisor did not keep in touch with me on updates of my truck. not even a single courtesy call. i would call , leave messages, even emailed. No response until fiv More

by ago
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Sep 29, 2024

Larry H. Miller Chrysler Jeep Avondale responded

We sincerely apologize for the lack of communication during your recent service experience. This is not the level of service we strive to provide, and we understand how frustrating it must have been for you. We value your feedback and are actively working to improve our communication processes to prevent situations like this from happening in the future. If there's anything we can do to address this further, please don't hesitate to reach out directly at 623-478-3710. David Anderson General Manager

September 23, 2024

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Service was excellent. Oscar went through everything and let me know what I needed on the next visit. Definitely will be going back for my next service. More

by Gart
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Recommend Dealer
Yes

September 01, 2024

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Oscar has been kind and helpful in getting my vehicle fixsed. Thank you for all that you do More

by Perezraymond06
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Recommend Dealer
Yes

August 28, 2024

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I had to call roadside service 3 times in less than 24 hours for a battery jump. I was very pleased that the dealership was able to get my vehicle in right away without an appointment. Oscar was my servic More

by Jmkasten
Service Price Transparency
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Recommend Dealer
Yes

August 25, 2024

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Holis the car rent is so cool an d suck because I don't know More

by dannnyh1973
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Service Communication
Recommend Dealer
Yes

August 23, 2024

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Employee Rating

Very clean, very friendly, great communication and great service! I highly appreciate and recommend this establishment. More

by myangelbabyaj
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Recommend Dealer
Yes
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