Oscar Canales | Page 23

Quality work is what I was looking for... I am pleased to be taking my Camry to Koons Arlington Toyota. My husband and I travel a good bit and it is very important for us to feel secure with I am pleased to be taking my Camry to Koons Arlington Toyota. My husband and I travel a good bit and it is very important for us to feel secure with our car. I am new to the Arlington area and had been to a couple of other places before settling with Koons Arlington. Oscar Canales does a great job in keeping up with what my car needs. Recently I stopped by without an appointment (do not recommend this) because I was going out of town the next week and needed to get a quick check-up. I found out that there were some major items that needed to be taken care of. The service crew did their job and I am so thankful. If I had started out on my trip without this visit, it could have been a disaster. Each time that I leave Koons, I can tell that improvements have been made with my car and that I can trust the work that has been done. Thank you Oscar! More

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Great service! Great same day service to replace a burned out headlight. Service rep is Oscar Canales who is always nice to work with, explains the work being done, Great same day service to replace a burned out headlight. Service rep is Oscar Canales who is always nice to work with, explains the work being done, the cost, and work which will need to be done in the future. Always good to know what's coming up! Thanks, Oscar and Koons Arlington Toyota. More

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Needed a 30,000 mile check up We've been coming to this dealership for years. So great working with the folks at Koons. Very friendly, efficient and honest. Would totally recomm We've been coming to this dealership for years. So great working with the folks at Koons. Very friendly, efficient and honest. Would totally recommend this dealership and staff. More

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Car repair The experienced was good Oscar Canales help me solve the problem. He was very friendly and explained to me what work I should get it do that was helpf The experienced was good Oscar Canales help me solve the problem. He was very friendly and explained to me what work I should get it do that was helpful More

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great service Great staff that helped me out on a recall I had taken care of. I dealt with 2 of the Koons dealerships for the recall and this one went above and bey Great staff that helped me out on a recall I had taken care of. I dealt with 2 of the Koons dealerships for the recall and this one went above and beyond to make sure that everything was taken care of. More

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EXCELLENT SERVICE!!! I brought my car in for service to get a replacement engine mount. Which usually takes about an hour of labor and Koons Arlington Toyota got it done i I brought my car in for service to get a replacement engine mount. Which usually takes about an hour of labor and Koons Arlington Toyota got it done in 30 MINUTES!!!! They are the best all around toyota dealer in the DMV. More

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Fast, friendly service My flat tire was fixed and alignment performed in an efficient and friendly way. Oscar Canales was a wonderful help in providing me with a loaner ca My flat tire was fixed and alignment performed in an efficient and friendly way. Oscar Canales was a wonderful help in providing me with a loaner car so I could make a Doctor's appointment and expediting the job later so I could pick up my granddaughter at school on time. Thank you for the excellent service! More

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Great service appointment Service appointment went so smoothly. Taken right away, problems with car noted and my expectations were set in terms of timing. I waited and the ti Service appointment went so smoothly. Taken right away, problems with car noted and my expectations were set in terms of timing. I waited and the time was just he had told me. Oscar was professional, helpful and explained all services. He made what was usually a head ache of a process, very easy! More

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Oscar Canales The service I received last week from Oscar Canales at Koons Arlington Toyota was truly outstanding. Oscar' knowledge and expertise, coupled with his The service I received last week from Oscar Canales at Koons Arlington Toyota was truly outstanding. Oscar' knowledge and expertise, coupled with his friendly and caring manner were truly exceptional. He gave me all the details of the repair work that was done in language I could understood and was prompt in getting the information to me. I think you have a winner in Oscar. Norm P. More

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Excelent customer service!!! We got a GREAT deal on our Sienna 2014. Our sale man, Oscar Canales was very helpful, knowledgeable and gave us the best possible price for our select We got a GREAT deal on our Sienna 2014. Our sale man, Oscar Canales was very helpful, knowledgeable and gave us the best possible price for our selection. I recommend this dealer and of corse the quality of Toyota can't compare with others. More

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