70 Reviews
Write a Review70 Reviews of Orville-Russel Brown
August 26, 2021
I had the best salesman I could ever find! I went to about 10 different dealers and John was by far the most honest and friendly salesman ever. The management team however, are crooks! They tried to low about 10 different dealers and John was by far the most honest and friendly salesman ever. The management team however, are crooks! They tried to low ball me on my trade in at $8k when the minimum I could get was $13k according to the same report (Carfax) they pulled out on me. I asked why it was so low since Mazda was giving me 17k for the same vehicle, he told me to run and get the heck out of Hyundai. He asked why the heck was I even at Hyundai. This is out of line, to be told to leave the dealership. I worked with John for 2 weeks with the car I wanted to purchase. John was absolutely fantastic. This "manager" needs to be evaluated. I asked about a tax "credit" I was supposed to receive for my trade in, the guy covered the paper with the numbers with his hand and told me to pull out a calculator from my phone. He kept saying, "I'm not playing games". I am making a 31k purchase, I also am NOT playing games. Whoever is above this person needs to go over customer skills with this person and reevaluate what a great experience this could have been. I will purchase my vehicle elsewhere. I hate not being able to give John his commission for the great job he did. More
August 25, 2021
Best dealer I never seen great helpful 👍 I definitely Best dealer I never seen great helpful 👍 I definitely coming back to purchase more car of hyundai ! specially all the worker has nice and little jo Best dealer I never seen great helpful 👍 I definitely coming back to purchase more car of hyundai ! specially all the worker has nice and little joke each other was made my day More
Other Employees Tagged: Phillip Robinson, Tommy Tong, Simon Kim , lorenx jacques
August 05, 2021
When I called to get pricing information, I received honest accurate information. Simon worked very hard to get me the exact car I wanted and was very easy to deal with. I staff worked with me to teach honest accurate information. Simon worked very hard to get me the exact car I wanted and was very easy to deal with. I staff worked with me to teach me on the new features on the car. They made it clear I could call or come back with any questions. More
Other Employees Tagged: Simon Kim
June 23, 2021
Great people to deal with. Will come back My daughter purchased my old car at a great deal. Phil & Zack are the best 100%%%% purchased my old car at a great deal. Phil & Zack are the best 100%%%% More
Other Employees Tagged: Zack Lintz, Phillip Robinson, JESSICA SANTANA , BYUNGJU KIM, BRIAN SUE
May 25, 2021
Everyone at Star Hyundai was very welcoming and helpful. The entire team delivered professional and timely care to meet all of my needs and expectations. The entire team delivered professional and timely care to meet all of my needs and expectations. More
Other Employees Tagged: Phillip Robinson, Mark Stechel, Tommy Tong, Simon Kim, JESSICA SANTANA , lorenx jacques, BYUNGJU KIM, Ed Thornton, Andrew
April 04, 2021
All the staff at Star Hyundai were friendly, courteous and professional. I was able to lease the car I wanted at the price that I wanted. My dealer immediately understood what I wanted and he was able and professional. I was able to lease the car I wanted at the price that I wanted. My dealer immediately understood what I wanted and he was able to get me in the car of my choice with a very fair price. It was such a pleasure not to have to go through the usual haggling that dealers put you through. My experience was absolutely wonderful from beginning to end. I highly recommend Star Hyundai!! More
Other Employees Tagged: Phillip Robinson
February 07, 2021
Everything was handled very efficiently. Told them what I wanted in the new car and they delivered with no problems. They worked with my schedule and were very accommodating. wanted in the new car and they delivered with no problems. They worked with my schedule and were very accommodating. More
Other Employees Tagged: Zack Lintz
January 30, 2021
Motor vehicle person took way to long to complete my paperwork. Finance person seemed very impatient and gave me many forms to sign, not explaining any of them. He was also rude to my salesman. General paperwork. Finance person seemed very impatient and gave me many forms to sign, not explaining any of them. He was also rude to my salesman. General manager,Zach was excellent in every aspect of the sale. More
Other Employees Tagged: Zack Lintz , BYUNGJU KIM
January 06, 2021
What a pleasure!!! Amazing team!!! Amazing service!!! Super fast and easy process. I will highly recommend. Anyone interested in a pleasant experience, should go with theses guys. Super fast and easy process. I will highly recommend. Anyone interested in a pleasant experience, should go with theses guys. More
Other Employees Tagged: Phillip Robinson, Tommy Tong, Simon Kim , lorenx jacques, Jan Suh

