Orlando Hernandez

I made a 7 AM appointment and was told that with the recall and basic maintenance, I would be finished in about an hour. The drop off for the car took over a half hour and when I was finally checked in, recall and basic maintenance, I would be finished in about an hour. The drop off for the car took over a half hour and when I was finally checked in, I was told that it would take at least 3 to 4 hours for my car to be done. There was no transportation and I had to walk to miles to get to where I needed to be. When I picked up my car, the charges included some type of maintenance to the all wheel drive system that cost over $200 and there was really no explanation as to what was done And why. More

by ORUMELT Verified Customer Verified Customer

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My automobile service was handled by “Sue” at the service desk. She is very competent, knowledgeable and customer oriented. She is an asset to your dealship. desk. She is very competent, knowledgeable and customer oriented. She is an asset to your dealship. More

by DOBRIENPAS Verified Customer Verified Customer

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Appointments are irrelevant. They close earlier than business hours state. There’s no communication whatsoever. And I had to come back three times just to get a tire replaced whe They close earlier than business hours state. There’s no communication whatsoever. And I had to come back three times just to get a tire replaced when they could have accomplished everything on the first day More

by GHOERTER25 Verified Customer Verified Customer

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Very timely service. Excellent service Rep. who kept me informed. I love the fact that you now have appointments Excellent service Rep. who kept me informed. I love the fact that you now have appointments More

by FIEFIE291 Verified Customer Verified Customer

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Orlando was great and honest! ! I have No comment about Mill Honda in general at this time. ! I have No comment about Mill Honda in general at this time. More

by COACHD1955 Verified Customer Verified Customer

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Left a happy customer. Satisfied with my service. Everyone was very helpful with all questions and concerns. Satisfied with my service. Everyone was very helpful with all questions and concerns. More

by SARITA_MATHEW Verified Customer Verified Customer

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Excellent service department. Has definitely improved. Will return for additional services in the future. H Has definitely improved. Will return for additional services in the future. H More

by SARITA_MATHEW Verified Customer Verified Customer

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Very helpful, dedicated staff who ensure client satisfaction and go above and beyond to make an overall enjoyable experience satisfaction and go above and beyond to make an overall enjoyable experience More

by yankeegirls05 Verified Customer Verified Customer

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I showed up unscheduled and was in and out in less than 2 hours. Excellent service. hours. Excellent service. More

by LDY2WHEELS Verified Customer Verified Customer

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Well Let me see, Dropped the car off for 2 recalls and an oil change. 1 recall for a Fule pump, another for a grease, spring, cap. The Fuel pump they never got, the spring parts never arrived. I waited for oil change. 1 recall for a Fule pump, another for a grease, spring, cap. The Fuel pump they never got, the spring parts never arrived. I waited for 1/2 hr in freezing temperature outside for them to get the car out. The next day they called to tell me that the spring parts were in stock so I asked what about the fuel pump and they said they would have to check my pump. Something I guess they DIDN'T Check in the 8 hours that they had the car. So tell me, How did it go ? More

by AZAPPALA Verified Customer Verified Customer

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