Orlando Cruz
Sales & Leasing Manager
Southern Mazda Newport News
12602 Jefferson Ave
Newport News, VA 23602
Dealership Experience
8 yrs, 4 mos
Specialties & Trainings
Mazda Sales Certified
69 Reviews
Write a Review69 Reviews of Orlando Cruz
December 19, 2024
Was pleased with the courteous staff and plan to continue to bring in my car there for servicing. to bring in my car there for servicing. More
Other Employees Tagged: Toney Richards, Cierra Roye , Aiden
December 15, 2024
Cleon is the only reason we LOVE this dealership so much! Please make sure he gets all the recognition he deserves for his over the top customer service! He always makes us feel like family and goes above an Please make sure he gets all the recognition he deserves for his over the top customer service! He always makes us feel like family and goes above and beyond on the service of our new cx50! More
Other Employees Tagged: Joshua Green, Stephen Fletcher
October 09, 2024
It's easy to schedule your service with them. Service department employees are very nice and friendly. I don't have experience with car buying from them. Bought my car with the previous owner, wi Service department employees are very nice and friendly. I don't have experience with car buying from them. Bought my car with the previous owner, winners circle. But think that southern Mazda is better, they are giving free oil changes for life, which I missed out on. Overall car dealers want to take advantage of the customer. Just have to do your homework before going to the dealership. Never sit down and hassle over the price at the dealership. Do it from your home before showing up. Compare with others. Finance with your bank if you need to finance. Sell your old car on your own, you will get so much more money. More
Other Employees Tagged: Toney Richards
October 04, 2024
Very good but cut down on time some (respect customer time more ) I had just gotten off work so I was very tired but other then that the service was really great time more ) I had just gotten off work so I was very tired but other then that the service was really great More
Other Employees Tagged: Toney Richards, Lauren Farless, Joshua Green, Stephen Fletcher , Benjamin Fronkier
September 17, 2024
Very helpful and kind! They helped me get into a much better car and it was a delight to work with them! They helped me get into a much better car and it was a delight to work with them! More
Other Employees Tagged: Toney Richards, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher , Benjamin Fronkier, Anton Smith, Amber Maynard
August 24, 2024
Southern Mazda provides excellent service and has a professional staff. Their prices are very competitive and no high pressure sales. professional staff. Their prices are very competitive and no high pressure sales. More
Other Employees Tagged: Stephen Fletcher
August 22, 2024
Decent experience. Service after the sale is lacking...poor communication and follow up on customer requests after the sale. I'm still waiting on my license plates ~ 3 Service after the sale is lacking...poor communication and follow up on customer requests after the sale. I'm still waiting on my license plates ~ 3 weeks after I took delivery with no actionable follow up by anyone at the dealership despite my inquiries. More
Other Employees Tagged: Anton Smith, Anthony Ray
August 17, 2024
Overall the service was great and employees professional and courteous. It took a bit longer than expected but not bad. They did have to correct one minor issue before I left and did so without hesitation and courteous. It took a bit longer than expected but not bad. They did have to correct one minor issue before I left and did so without hesitation More
July 28, 2024
Dealer and salesman were easy to deal with, when I expressed that I was willing to walk away if they played games. They got the sale, by taking me seriously. expressed that I was willing to walk away if they played games. They got the sale, by taking me seriously. More
Other Employees Tagged: Toney Richards, Kaylyn Brakefield, Carlos Santiago
June 04, 2024
Ayden was great. He got my car in earlier than scheduled so I could get on the road for work. He got my car in earlier than scheduled so I could get on the road for work. More
Other Employees Tagged: Toney Richards, Kaylyn Brakefield, Lauren Farless, Cierra Roye, Joshua Green, Stephen Fletcher , Tracy Broomfield, Cleon, AJ