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Orlando Casale
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Orlando Casale
Service Manager
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
49 Reviews
Dealership Experience
7 yrs, 11 mos
Industry Experience
35 yrs, 4 mos
Specialties & Trainings
Career Development and NADA Professional Management Series, Parts and Service
49 Reviews
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49 Reviews of Orlando Casale
December 22, 2024
They picked up my car at my house so I didn’t have to go in thanks in thanks More
by Labbella01
Verified CustomerOther Employees Tagged: Frankie Devita
December 05, 2024
My review of this play is they are terrible. I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I explained that where I live to this place was over 50 miles and I went over the miles driving to them. They still wouldn’t honor it. So I paid for and have been paying for a pre paid maintenance package for nothing. Bunch of crooks. More
by JAMESBLACKJAG
Other Employees Tagged: Alix Grubbs, Sam Sierra, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster, Scott Bateman, Scott Cruver, Omar Martinez
December 04, 2024
I worked with Scott Bateman. He was very professional and courteous. He knows his job and does it well. I wish she works for me. He was very professional and courteous. He knows his job and does it well. I wish she works for me. More
by TCLARKE5
Other Employees Tagged: Scott Bateman
November 29, 2024
Excellent experience with Eric and Thomas I would recommend anyone to go here for a Mercedes recommend anyone to go here for a Mercedes More
by Labbella01
Other Employees Tagged: Eric Makofsky, Thomas Tzimoulis
November 22, 2024
Fantastic experience getting my windshield replaced. Quick, easy and the dealer had everything needed when I arrived to complete the repair. Quick, easy and the dealer had everything needed when I arrived to complete the repair. More
by Anonymous
Other Employees Tagged: Frankie Devita
November 22, 2024
Staff and management were extremely attentive and professional. They went above and beyond. Extremely satisfied. professional. They went above and beyond. Extremely satisfied. More
by Karolinatoni
Other Employees Tagged: Thomas Tzimoulis, Victor Parra Vazquez
November 18, 2024
was not an easy problem with my Metris van but they found it and fixed it it and fixed it More
by JVM0
Other Employees Tagged: Frankie Devita
November 11, 2024
The service was good. I have all my service to my car done at the dealer. I have all my service to my car done at the dealer. More
by DEBRAMAE44
Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver, Omar Martinez
November 08, 2024
I had the pleasure of working with Victor Parra Vazquez and I can’t say enough about him! Thank you for helping me out into getting my dream car and making the process very easy and quick and most importan and I can’t say enough about him! Thank you for helping me out into getting my dream car and making the process very easy and quick and most importantly thanks for staying after hours for my deal! I had a fantastic experience and I would recommend you to anyone in the market looking for a car! More
by Aliaabozid
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