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Onteral Woodson
Onteral Woodson at Gerald Kia of Matteson
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Onteral Woodson

Sales

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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4.6
8 Reviews
4.6

8 Reviews

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8 Reviews of Onteral Woodson

February 22, 2025

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Employee Rating

They did a wonderful job with servicing my car they also provided me with transportation back to my destination until my car was ready More

by jjohnson2682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Shamir Turner, Daniel O'Reilly, Matthew Bucey, Andrew Vela

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Feb 22, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with the service at Gerald Kia of Matteson and that our team was able to assist you with transportation. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 19, 2025

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Employee Rating

Good communication but I’m not sure that everything I asked about was completed fully More

by sharpguy2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Gerald Kia of Matteson responded

sharpguy2014 - Please if there are additional questions you should have them answered! I want you to feel comfortable and confident coming back to see us knowing your vehicle is getting the most professional care possible! Please reach out if there is more I can do to help! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 18, 2025

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Employee Rating

It’s ok the service ok but the price I do not agree with will not buy another car from here More

by LILWODDIE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Shamir Turner, Daniel O'Reilly, Matthew Bucey, Andrew Vela

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Feb 21, 2025

Gerald Kia of Matteson responded

LILWOODIE27 - I understand that not everytime we sell a vehicle the customer is fully satisfied with price. Sometimes the customer wishes they could purchase the vehicle at a cheaper price and that is natural. However - we offer competitive pricing for the value of vehicle you are buying. We do a 151 point inspection, check carfax and title history, take care of all recalls, detail, and then add a Lifetime Warranty to ensure you are protected for years to come. And we stand behind our product! Please feel to reach out to me if there's more I can do to help! I want to keep you as a satisfied customer! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

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Employee Rating

Service on vehicle was incomplete, spent a lot of money just for the service to not be completed efficiently More

by CARONPATTERSON149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Shamir Turner, Daniel O'Reilly, Matthew Bucey, Andrew Vela

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Feb 16, 2025

Gerald Kia of Matteson responded

Caron Patterson - I read your review. I apologize it sounds like the situation was not handled correctly. Would you please reach out me directly so that I can get involved to get involved and attend to this issue? Please and thank you - Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

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Employee Rating

The service provided was quick and easy. As a customer, I barely had to do anything. More

by TOMASJOE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Shamir Turner, Daniel O'Reilly, Matthew Bucey, Andrew Vela

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Feb 17, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We're thrilled to hear that your experience at Gerald Kia of Matteson was quick and easy. We strive to make the process as smooth as possible for our customers. We hope to see you again soon for your next visit! Sincerely, The Team at Gerald Kia of Matteson

February 10, 2025

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Employee Rating

Kia of Matteson is the best dealership I've been to! ? They really take time out to genuinely understand your needs and wants in purchasing a vehicle. They are very compassionate and everyone is awesome More

by ivorybobbitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Aaron Carter, Matthew Bucey, Andrew Vela

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Feb 14, 2025

Gerald Kia of Matteson responded

Thank you so much for your fantastic review, Ivory! We're thrilled to hear that you had such a positive experience at Gerald Kia of Matteson. Our team is dedicated to understanding our customers' needs, and it means a lot to us that you felt that compassion and support. We look forward to assisting you with your next car purchase! Don't hesitate to share your experience with others. See you next time! Sincerely, The Team at Gerald Kia of Matteson

February 04, 2025

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Employee Rating

It was very busy, one of the coldest days. Service was fine. Wish I had received a car wash. More

by RANDICOLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2025

Gerald Kia of Matteson responded

Thank you for your feedback! We appreciate you choosing Gerald Kia of Matteson, even on such a cold day. I'm glad to hear that were able to deliver a fine service. We strive to provide the best experience possible, and we hope you'll return for your next visit, where we'll make sure to include a car wash. Thank you again! Sincerely, The Team at Gerald Kia of Matteson

February 01, 2025

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Employee Rating

Great customer service Great customer service great customer service Great Great Great customer service No more to say More

by nhansbrough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey, Andrew Vela

Report | Print
Feb 05, 2025

Gerald Kia of Matteson responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the great customer service you received at Gerald Kia of Matteson. We look forward to welcoming you back for your next visit! Sincerely, The Team at Gerald Kia of Matteson

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