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Omar Samano
Omar Samano at Goudy Honda
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Omar Samano

Service Advisor

Goudy Honda

1400 W Main St
Alhambra, CA 91801

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4.7
17 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

17 Reviews

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17 Reviews of Omar Samano

November 28, 2024

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Employee Rating

Understood our question and responsed about recall, battery issue and warranty about our the car. More

by nathalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tito Puente, Denny Lui, Daniel Tieu, Andy Doan

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August 30, 2024

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Employee Rating

Excellent service, communication, Omar very kind and very professional. He explained everything in good details. Thank you Omar More

by viri.colmenares01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 15, 2024

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Employee Rating

Great Service for My HR-V I recommend Goudy Honda to anyone who is interested in getting a new vehicle and good service after sales More

by bimby007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kate Sasomsup, Ivan Castro

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July 05, 2024

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I’ve always gone to this maintenance service for all my cars that I have bought with you. Your labor prices are to high and when before they would wash your car after spending all that money. Thank you More

by dora757
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivan Castro

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Jul 05, 2024

Goudy Honda responded

Hi there dora757 Thank you so much for your feedback with your recent Service Visit with us & for your recommendation. We appreciate your business and look forward to how we can better serve you in future visits. The Goudy HONDA Team

June 09, 2024

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Employee Rating

I had a very positive experience. Service department experience was excellent. Technician very courteous and professional More

by topshoo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 12, 2023

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Excellent service and I would highly recommend for customer to come to Goudy. Very satisfy service… More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2023

Goudy Honda responded

Hi there Pat Thank you so much for your review of your most recent visit with us here at the GOUDY Honda Service Department. Nothing makes us happier than to read when our staff is killing it out there with the customer service. Omar does an excellent job with our customers. I hope we have another opportunity to be of assistance in the future. Happy Holidays. Warm Regards, The Goudy Honda Team & C.R

June 15, 2023

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Employee Rating

Goudy Honda of Alhambra is the best location anyone can visit! Friendly, helpful, and meaningful people! More

by Siprianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivan Castro , Chastity Torres

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Jul 11, 2023

Goudy Honda responded

Hi there Siprianna I am so happy to read you had such a positive Service experience during your recent visit with our Service Department & staff. We look forward to assisting you however we can in the future. Happy motoring from all of us over at the Goudy Honda Service Dept. Customer Relations Mon - Fri (8:30am - 5pm)

June 08, 2023

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Employee Rating

Great customer service. Explained everything well. Very friendly. Got in and out very quickly. A plus More

by Lopez_jeromecarlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2023

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Service from drop off to pick up was excellent. Omar was great at keeping me up to date regarding service. More

by zinnamon182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2023

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Employee Rating

Sader and his team, including Leo and Manager always GIVE ME 120%❗️❗️ THEY are professional, nice, quick and love to keep me updated on my cars condition in the sevice shop...thank u sade and THANK U GOUDY H More

by Christyinla1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Caro, Sader Gonzalez, Chiwing "Wilson" Yu, Daniel Tieu, Ivan Castro, Neil He, Leo Orozco, Andy Doan , Andre Asheghian

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May 11, 2023

Goudy Honda responded

Hi there Christyinla1 I am always in awe when our staff gives excellent customer service but to see that you received that same care all around our Service Department says a lot. Thank you so much for taking a few minuets to share your experience with others and us here at the dealership. I hope we continue to earn your trust for many years to come, we appreciate your business and look forward to assisting however we can to make sure your Honda is always in tip top shape!!! Happy motoring from the all of us here at the Goudy Honda Service Drive. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

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