Omar Ocasio
Omar Ocasio at Fletcher Jones Audi
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Omar Ocasio

Audi Brand Specialist

Fletcher Jones Audi

1523 W. North Avenue
Chicago, IL 60642

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12 Reviews
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12 Reviews

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12 Reviews of Omar Ocasio

August 18, 2024

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Employee Rating

I've bought over 15 vehicles in my life and this was THE BEST car-buying experience, ever. Colleen Marchesi (Hertz) and her team did an excellent job. Colleen helped me get the exact car I wanted and she wa More

by AudiCurt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Channing Greene, Colleen Hertz , Bret Anderson

September 03, 2021

Dealership Rating
Employee Rating

Tough times for car buying and they were literally rolling off the showroom floor while we were there. That being said we love our Q5 and the additional money required for the Q3 over other namepla More

by stevestompanato
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ravinder Dhiman

Sep 13, 2021

Fletcher Jones Audi responded

Hi Steve, Thank you for allowing our sales team the true pleasure of assisting you! We are thrilled to know both Omar and Ravinder worked with you on your new vehicle as they are some of the best in the business and committed to see that their guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! Regarding your weather mats, please feel free to reach out to us directly @ (312) 628-4300 so that we can follow-up and get those mats squared away for you. All the best, Your Friends and Family at Fletcher Jones Audi

January 11, 2019

Dealership Rating
Employee Rating

Great experience Omar and John were both very helpful, professional, and not pushy. Omar was very knowledgeable regarding all of the features of the vehicle. He was More

by bam1
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaias Mancilla

Jan 11, 2019

Fletcher Jones Audi responded

Hello, Congratulations on the purchase of your new Audi! We are thrilled to hear of the fabulous experience you had working with both John and Omar. I am surprised to hear your encountered a hang up with the emails as Audi as a brand has some of the best technology in the luxury industry. Please know I am available to assist you through out the ownership of your Audi, so please feel free to contact me anytime and welcome to our Fletcher Jones family! Kind regards, Kimberlee Camargo Fletcher Jones Management West 949-718-6532

August 22, 2018

Dealership Rating

Service review Dealership was clean, accommodating and easy to manage. Staff was friendly and helpful. I had an enjoyable visit. Rudy kept me informed on status of More

by Tatum05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rudy

Aug 29, 2018

Fletcher Jones Audi responded

Hi Tatum05, Thank you for sharing your feedback with us! We are pleased to see that both Omar and Rudy were both able to earn your 5-star rating as we always strive to provide the world-class guest experience. If any questions arise, please reach out as we look forward to working with you again in the future! Dan Flood General Manager

June 14, 2018

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Employee Rating

Car detail Having my car detailed here really made me feel like it was brand new again. They really pay attention to even the smallest things. I'll be coming bac More

by Robbierazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Flood, Venita Rais , Omar

Jul 20, 2018

Fletcher Jones Audi responded

Hi Robbierazo, Thank you for taking the time to share your Audi detail feedback! We're very happy to hear that we were able to earn your 5-star rating! If any questions arise, please do not hesitate to contact us at any time! We're always here to help! Dan Flood General Manager

May 15, 2018

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Employee Rating

Quick and easy I had the opportunity to work with Omar Ocasio again, as usual the transaction went smooth! I will continue with future business at FJ Audi. More

by LGC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 29, 2018

Fletcher Jones Audi responded

Hi LGC, Thank you for sharing your feedback with us! We are pleased to hear that Omar was great to work with and was able to earn your 5-star rating. If any questions arise, please do not hesitate to contact us! Dan Flood General Manager

May 08, 2018

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Employee Rating

Best Audi dealer in the CHICAGOLAND area So I went to every dealer 20miles in the round! This was the only one that cared about my business gave me the best price ever! More

by Emanueljss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Flood, Raphael Ferrer , Dana Moore

May 14, 2018

Fletcher Jones Audi responded

Hi Emanueljss, Thank you for taking the time to share your feedback! We're very happy to hear that at the end of the day, Fletcher Jones Audi was your pick! We're very proud to have been able to earn your 5-star rating! If any questions arise, please do not hesitate to contact us at any time! We're always here to help! Dan Flood General Manager

April 28, 2018

Dealership Rating
Employee Rating

Great cars, deal, and people! I'd highly recommend Fletcher Jones Audi. Great selection, helpful staff (thanks ,Mandi, Omar and Brandon), and an overall pleasant buying experience. More

by Bruneu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Moore , Mandi Mancilla

May 01, 2018

Fletcher Jones Audi responded

Hi Brueu, Thank you for this great feedback regarding your experience with Omar, Mandi and Brandon. I hope that we are able to earn the 5th star on your next visit. If any questions arise don't hesitate to reach out. Best Regards, Marissa Kelly | Guest Experience Advisor

April 24, 2018

Dealership Rating
Employee Rating

Low pressure , great experience. See Omar. He is very informed and personable. I would definitely buy another car from him. The dealership is friendly and professional without being t More

by JSully
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2018

Fletcher Jones Audi responded

Hi Omar, Thank you for this great feedback regarding your experience with Omar. I hope that we are able to earn the 5th star on your next visit. If any questions arise don't hesitate to reach out. Kind Regards, Marissa Kelly | Guest Experience Advisor

March 20, 2018

Dealership Rating
Employee Rating

Stabler Q5 Omar was very friendly and easy to work with. While the original car we were interested in was recently sold, he found us very comparable models in th More

by Lstabler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2018

Fletcher Jones Audi responded

Lstabler, Congratulations on your new Audi! Thank you for leaving your feedback! We are very pleased to hear that Omar was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! We wish you many miles of enjoyment in your new Audi! Dan Flood General Manager

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