Omar Martinez
Omar Martinez at Mercedes-Benz of Orange County powered by Benzel-Busch
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Omar Martinez

Service Consultant

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

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4.5
115 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.5

115 Reviews

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115 Reviews of Omar Martinez

January 01, 2025

Dealership Rating
Employee Rating

Omar Martinez was very courteous and helpful. He made the visit very pleasant and easy. I highly recommend this dealership for repairs and maintenance based on the level of courtesy provided by O More

by RALNABALSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 30, 2024

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I was very impressed with the service. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. More

by mrivera11
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 28, 2024

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Great personality. Was patient with the conflict that was presented to him and resolved the issue. More

by PAULIN92
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

December 22, 2024

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Employee Rating

Service advisor and technician were helpful and knowledgeable. They went above and beyond to make sure my car was taken care of. I watched the tech actually check on the bottom plastic shield and r More

by 265BEDFORD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Amari Williams service advisor, and mechanical technician

December 09, 2024

Dealership Rating
Employee Rating

Car is still leaning right after getting an allignment done. They did not diagnose what I requested. More

by DEVINCLARK811
Service Price Transparency
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Recommend Dealer
No

December 05, 2024

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My review of this play is they are terrible. I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I More

by JAMESBLACKJAG
Service Price Transparency
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Recommend Dealer
No

December 05, 2024

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The best in Orange County. The staff IA very friendly and knowledgeable. Especially my sales associate Roger Pauletta. An absolute gentleman and scholar. I couldn't be happier More

by supersub59@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your amazing review! We’re thrilled to hear that your experience with us was so positive and that Roger Pauletta made such a great impression. It’s wonderful to know you’re enjoying your 2025 GLA 250 and feeling safe and secure in your new Mercedes-Benz. We truly appreciate your continued trust in us for your second purchase, and we look forward to assisting you again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

December 04, 2024

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Employee Rating

Mercedes benz of Orange County is the best. Always friendly and very professional. A pleasant experience More

by AKIENJOHNSON
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Recommend Dealer
Yes

November 24, 2024

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Terrible customers service. Going to Naunet for Service next time and also Not purchasing another Mercedes again after 20 years with the brand! More

by PAULIN92
Service Price Transparency
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Recommend Dealer
No

November 24, 2024

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Employee Rating

So gar so good, I like the video taking the mystery out of what happens during service. More

by CONUCOIMP
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Recommend Dealer
Yes
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