119 Reviews of Omar Carranza
February 01, 2025
Omar kept us informed and then updated on our truck repairs. They were completed perfectly in a reasonable amount of time. Then the mechanic who was professional and informative did a world class inspe repairs. They were completed perfectly in a reasonable amount of time. Then the mechanic who was professional and informative did a world class inspection and found other necessary repairs that are now scheduled and will be covered under warranty! Omar really took care of us and turned a major breakdown into a very positive experience! More
Other Employees Tagged: Mariah Telesa
January 30, 2025
Always a good experience! While I didn’t buy my jeep in Newberg, I do all services there because it’s fast and friendly! While I didn’t buy my jeep in Newberg, I do all services there because it’s fast and friendly! More
Other Employees Tagged: Kraig Westberg, Mariah Telesa, Bridget Hofer
January 29, 2025
The work that was done on the fuel injection system and carbon deposits in combustible cylinders may or may not have resolved my RPM problem. So, despite no engine check light or diagnostic codes at least carbon deposits in combustible cylinders may or may not have resolved my RPM problem. So, despite no engine check light or diagnostic codes at least the changes in brake and rear differential fluid should do something should I loose control of the vehicle if the RPM sky rockets again. More
Other Employees Tagged: Mariah Telesa, Bridget Hofer
January 25, 2025
If I could score zero I would. We had the same issues with the jeep for a few years. Leaking steering wheel fluid and we would always fill it and the ac didn’t work and would make We had the same issues with the jeep for a few years. Leaking steering wheel fluid and we would always fill it and the ac didn’t work and would make a few noises. We just wanted to see how much it would cost and they said it would be $5500 and there was other things wrong that needs to be done. I told them no we will be fine that more than what the cars worth. Literally the next day my daughter was driving it home the engine light came on. Not a xxxxing coincidence. And I know the last time we took it in before they adjusted the steering wheel and they xxxxing denied it and that’s when the steering wheel fluid started leaking. We have spent so much money there to be screwed over. We got rid of our jeep and we got our daughter a newer car. More
January 25, 2025
As a long time customer, I indicated that I had a coupon for the oil change. Instead of acknowledging that, and preparing the invoice, he waited to make the adjustment and reprinting the invoice. Probably a for the oil change. Instead of acknowledging that, and preparing the invoice, he waited to make the adjustment and reprinting the invoice. Probably a company policy, but for long time customers (see the record), it's a slap in the face. The folks used to pull the car up to the service door, when picking up the vehicle. Not this time. Seem to be more focused on the company than the customer. You don't get 5 stars for that. More
January 21, 2025
Bridget is very friendly and conscientious of my time. She was able to schedule an unexpected software update during my oil change, saving me a trip. I will be back She was able to schedule an unexpected software update during my oil change, saving me a trip. I will be back More
Other Employees Tagged: Bridget Hofer
January 17, 2025
I bought my car here as well as bring it in for maintenance. The people are professional and friendly. I am very pleased with the service. maintenance. The people are professional and friendly. I am very pleased with the service. More
Other Employees Tagged: Mariah Telesa