Omar Aparicio

I went to drop off my car at 9:43 since I had an appointment at 10, they received it and told me the recall correction process would take the whole day, I asked if I could have a ride home or a loan appointment at 10, they received it and told me the recall correction process would take the whole day, I asked if I could have a ride home or a loaner since they didn't advice it with anticipation, which they denied. I took an Uber home (16$) and the car was ready after 2 hours which was bothersome since if it was gonna be ready that quick I would just waited there. I had to spend 32$ more because of this. More

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Good custumer service. Good time to fix the car problem. Excellent way to picking up the car. Good time to fix the car problem. Excellent way to picking up the car. More

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Excelente customer service, pretty good, will recommend, got my second car there, good stuff. Wonderful got my second car there, good stuff. Wonderful More

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The best service and quality of work. Never have an issue. Get what promised. My service advisor, Omar, is the best! Never have an issue. Get what promised. My service advisor, Omar, is the best! More

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Poor customer service, vehicle still not working properly, it seems like they are understaffed, which is why service takes a while compared to other Toyota Dealers. properly, it seems like they are understaffed, which is why service takes a while compared to other Toyota Dealers. More

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It was fast. Waiting room was nice. Good amenities. Omar was very helpful and kind Waiting room was nice. Good amenities. Omar was very helpful and kind More

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We love Toyota of North Austin, great staff, great cars. Every time are there the atmosphere is percect! Just the best place to be! I love my Toyota Every time are there the atmosphere is percect! Just the best place to be! I love my Toyota More

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I did not expect this kind of service from an official dealer. I brought my Toyota RAV4 (5,000 miles) in for routine maintenance, and my metal valve stem caps were stolen and replaced with cheap plastic o dealer. I brought my Toyota RAV4 (5,000 miles) in for routine maintenance, and my metal valve stem caps were stolen and replaced with cheap plastic ones. I have before and after photos, as well as a photo report from the service advisor confirming the switch. If they can steal something as small as this, who knows what else they might steal or do incorrectly? Very disappointed with this level of service. More

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Pesimo servicio en la parte de mantenimiento Lentisimos en el servicio y engañan a clientes en el servicio y engañan a clientes More

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Very Rude Service team No communication Porters driving vehicles crazy I witnessed mine being driven like that the guy was ready to race him with a Toyota Camry not professional I was pissed to say driving vehicles crazy I witnessed mine being driven like that the guy was ready to race him with a Toyota Camry not professional I was pissed to say the least. Time management sucks Customer Service Sucks The ladies to pay the bill, were the only ones who had customer service very friendly. The thing I didn’t like personally nothing was said about my vehicle, Other dealerships give a automized description on ur vehicle and videos of what was done not this dealership they could care less here’s your paperwork goodbye. This Dealership needs help. They need to put an undercover person to come in and witness some things being done overall. More

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