Olivia Pierce

I'm satisfied with the end result. But it seemed like from the beginning till when I picked up the car the Sales guy was cold and transactional. And it seemed like I had to jump throug But it seemed like from the beginning till when I picked up the car the Sales guy was cold and transactional. And it seemed like I had to jump through all kinds of hoops to get everything done. I feel like there's an opportunity for this dealership to grow and get better. More

by EDWIN.KAIZEN.LEWIS Verified Customer Verified Customer

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Excellent service, all workers expertly worked to get my car working again when provided short notice. car working again when provided short notice. More

by BD.TOAL Verified Customer Verified Customer

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Great place to do business They are honest and quick. Than you we will be back Than you we will be back More

by rgcanby Verified Customer Verified Customer

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The customer service is exexcellent, I didn't have to wait too long for my car to be repaired. wait too long for my car to be repaired. More

by jax1809 Verified Customer Verified Customer

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Awesome. Great. Simple. Fast. Spectacular. Clear instructions. Smooth. Friendly. Helpful. Explainful. No ragrets. Very happy. Great. Simple. Fast. Spectacular. Clear instructions. Smooth. Friendly. Helpful. Explainful. No ragrets. Very happy. More

by WANDAJAN2001 Verified Customer Verified Customer

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This was one of our best experiences purchasing a vehicle. The sales staff gave us plenty of room and were not the typical pushy type. We would highly recommend Jacksonville KIA to anyone. vehicle. The sales staff gave us plenty of room and were not the typical pushy type. We would highly recommend Jacksonville KIA to anyone. More

by BRANDOLYNHOLTON Verified Customer Verified Customer

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Amazing service as usual; especially the older fella in service :). Always makes my visit seamless. Thank you for everything! service :). Always makes my visit seamless. Thank you for everything! More

by CV Verified Customer Verified Customer

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I dropped my car off for a repair. The part needed was already delivered and I was told it would take 1-2 hours to repair. The next day I called to see how my vehicle was doing. The pe The part needed was already delivered and I was told it would take 1-2 hours to repair. The next day I called to see how my vehicle was doing. The person I spoke with said they needed to order the part! I told the rep the part was delivered. She then said it would take 1-2 hours for repair! It's as if my phone call reminded them to fix my car! 1 day later! At pick up, the ticket stated the repair and an oil change....IT'S AN EV!!!! The service rep stated that maybe the brake fluid, "which is like oil" was changed... ABSOLUTELY NOT PROFESSIONAL! That was voided off of the ticket but I seriously question Jacksonville KIA's professional ability to actually function as a reputable repair facility The primary excuse I heard was "we are understaffed" but that doesn't excuse incompetence! I will NOT be a returning customer! More

by MayaLBurch Verified Customer Verified Customer

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They had a very welcoming and informative sales team. I was very happy dealing with them. I was very happy dealing with them. More

by ZACK.ABRAMS2002 Verified Customer Verified Customer

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Service center was able to help get my car back on the road so we could get back home to Michigan. road so we could get back home to Michigan. More

by tsmalenberg Verified Customer Verified Customer

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