Olivia Pierce

We had a great experience from start to finish. Duncan, our sales rep was super personable and well put together, was knowledgeable about the vehicle features and made the selection/buying process Duncan, our sales rep was super personable and well put together, was knowledgeable about the vehicle features and made the selection/buying process super easy. Nick in finance was also great! Overall a very smooth and pressure-free experience. Nothing like the typical dramatic car dealership experience. We will absolutely get our next car from them and ask for Duncan and Nick! More

by MATTHEW BAKER Verified Customer Verified Customer

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Kirk the salesman was great to work with and one of the best i have ever worked with. best i have ever worked with. More

by BLAKELYSTEVEN Verified Customer Verified Customer

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Terence A. Hoffman is a excellent knowledgeable salesman and answers all your questions so you understand everything Hoffman is a excellent knowledgeable salesman and answers all your questions so you understand everything More

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Great dealership wonderful people great options to choose from and willing to work with anyone from and willing to work with anyone More

by NO33 Verified Customer Verified Customer

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By far the best service I had in a while, kind and caring people, always keeping me informed about the status of my service people, always keeping me informed about the status of my service More

by Oscar perez Verified Customer Verified Customer

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This dealership has done nothing but constantly lie. From the beginning everyone has lied. The sales man told us the military for life wouldn’t cost us anything. When the truth is you only get their “mi From the beginning everyone has lied. The sales man told us the military for life wouldn’t cost us anything. When the truth is you only get their “military for life bundle” if you continue to spend hundreds of dollars on car maintenance that makes no sense. For example inspecting window seals on a brand new vehicle. Then when we had an issue with our van no one would really tell us what was going on. I would be met with attitudes from every employee when simply trying your find out any information on my van. When I finally got my van back 6 weeks later it was dirty, stretched, and smelled awful. They said they would take care of a full inside and out detail if I left it another day. They promised it would be done by 8am like we asked since we were going out of town. When we arrived at 8am they had just started cleaning it. I have never had such awful service. I spoke with the service manager then. He apologized then said my next maintenance would be heavily discounted. When we came back for said maintenance he refused to discount anything. I would never suggest the Kia dealership in Jacksonville to anyone. More

by rach.johnson1022 Verified Customer Verified Customer

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Great experince. Easy and efficient! Joey helped us via phone as we called about a new Telluride. He had someone waiting n h for us when we arrived and the car up fro Easy and efficient! Joey helped us via phone as we called about a new Telluride. He had someone waiting n h for us when we arrived and the car up front and ready to view. Duncan made the sale very easy and was great to work with. Awesome team at the dealership. More

by STEVENFEARNSIDE Verified Customer Verified Customer

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Duncan is the best car dealer we have ever experienced. Gave us a detail look and price of the vehicle we wanted, answered all our questions and he and the finance department made the paperwork and smoot Gave us a detail look and price of the vehicle we wanted, answered all our questions and he and the finance department made the paperwork and smooth transition, recommend Duncan and Jacksonville Kia the perfect place to get a great vehicle with top quality , A1 customer service. More

by AMIRISANDERS Verified Customer Verified Customer

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Always easy experience and efficient . Employees are very helpful and appear to enjoy they’re work. Employees are very helpful and appear to enjoy they’re work. More

by ummerorth Verified Customer Verified Customer

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Service was quick and thorough. Personnel were friendly, courteous, and thoughtful. Everything was provided in writing. Personnel were friendly, courteous, and thoughtful. Everything was provided in writing. More

by Tedd Weiser Verified Customer Verified Customer

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