Olivia Pierce | Page 16

The car feels great but i believe it was very expensive. Things kept getting added on. I took car in for inspection and oil change and cabin filter and tire rotation. When all was said and done it was over Things kept getting added on. I took car in for inspection and oil change and cabin filter and tire rotation. When all was said and done it was over 1600. Dollars. More

by LYNETTETURDAVANT Verified Customer Verified Customer

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Wasn’t informed clearly on the price of the oil change. Rotated tired for additional 25 dollars So for the complete oil Change was 181 with a fuel additive. Overpriced! Rotated tired for additional 25 dollars So for the complete oil Change was 181 with a fuel additive. Overpriced! More

by Lorie G Verified Customer Verified Customer

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We have been very disappointed. They’ve had our 2025 Kia hybrid Carnival for almost two weeks and haven’t found a solution to its problem. Most disturbing is the lack of communicati They’ve had our 2025 Kia hybrid Carnival for almost two weeks and haven’t found a solution to its problem. Most disturbing is the lack of communication. I go days without hearing any updates from them, and we have left messages that have not been returned (even when the person who took the call assures us we will). I will not choose to use this dealership for service in the future. More

by rathom Verified Customer Verified Customer

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Rude service representatives , Car horn was broken and was told customers lie and it could very well NOT be covered for I could have spilled coffee on my HORN or gone through a mud puddle and gotten it we was told customers lie and it could very well NOT be covered for I could have spilled coffee on my HORN or gone through a mud puddle and gotten it wet and therefore it Would NOT be covered ! I left pissed and wanting to sale my car ! I don’t need this ! Lo and behold my horn was a recall ! Wish you would buy my car ! We bought 2 KIAS in 23 and regret it because of service department More

by SHERRYAMRYME Verified Customer Verified Customer

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Very nice and friendly staff. Clean bathrooms . Welcoming lobby as well. Will be back again. Clean bathrooms . Welcoming lobby as well. Will be back again. More

by DIANELOO1 Verified Customer Verified Customer

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Kenny was great and very helpful. My son needed a new engine and I was very surprised how quickly he got his car back. We were provided with a loaner which was very helpful, My son needed a new engine and I was very surprised how quickly he got his car back. We were provided with a loaner which was very helpful, More

by Courtbrowning Verified Customer Verified Customer

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Nice staff and facility and was very accommodating to my needs! I was able to take care of all of my needs for car, which was very helpful cause the always offered a way for me not to pay full price for my needs! I was able to take care of all of my needs for car, which was very helpful cause the always offered a way for me not to pay full price for my car due to warranties and coverages offered by the staff. Only downside to my recent visits was the delay it took to get somethings fixed even though I was prompt in showing up for my visit. Think the staff can definitely communicate better between each other so that way all concerns before and during service is communicated to the customer. My car needed something done, I brought it in, but after waiting 30 minutes after showing up 15 early for my appointment they told me that my car had stuff inside that needed to be removed but if they had told me before my appointed time I wouldn’t have been delay a whole week for my car. This was extremely frustrating. Think there should def be more diverse rental cars to fit the needs of family’s when your services is going take longer than a day to fix. More

by coreyevans20619 Verified Customer Verified Customer

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The service we received was excellent as always. The serve positive feeling department was very clean and bright giving the area a The serve positive feeling department was very clean and bright giving the area a More

by BEAGLEDORINE2008 Verified Customer Verified Customer

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I'm satisfied with the end result. But it seemed like from the beginning till when I picked up the car the Sales guy was cold and transactional. And it seemed like I had to jump throug But it seemed like from the beginning till when I picked up the car the Sales guy was cold and transactional. And it seemed like I had to jump through all kinds of hoops to get everything done. I feel like there's an opportunity for this dealership to grow and get better. More

by EDWIN.KAIZEN.LEWIS Verified Customer Verified Customer

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Excellent service, all workers expertly worked to get my car working again when provided short notice. car working again when provided short notice. More

by BD.TOAL Verified Customer Verified Customer

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