Olivia Pierce | Page 11

Very happy with my last visit to Jacksonville Kia! Love the new updated facility, timing of everything with my vehicle service was right on point! Love the new updated facility, timing of everything with my vehicle service was right on point! More

by Amanganelli26 Verified Customer Verified Customer

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Kia of Jacksonville is a great company to work with. I really love your service team . Special thanks to Chris Vance for the amazing job on getting my Van fix.. Thank you all the Pickett's of Maple H I really love your service team . Special thanks to Chris Vance for the amazing job on getting my Van fix.. Thank you all the Pickett's of Maple Hill, NC.. More

by miraettapickett Verified Customer Verified Customer

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Kia service offers reliable maintenance, skilled technicians, timely repairs, genuine parts, and excellent customer satisfaction. technicians, timely repairs, genuine parts, and excellent customer satisfaction. More

by shakiravance8 Verified Customer Verified Customer

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They tell you one thing then call you and tell you it’s more money more money More

by TDEZENZO Verified Customer Verified Customer

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The service team at KIA is professional and keeps me informed throughout the process via an online tracking feature. My car serviced quickly and returned in great condition. Excellent customer service! informed throughout the process via an online tracking feature. My car serviced quickly and returned in great condition. Excellent customer service! More

by Yessenia inoa Verified Customer Verified Customer

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Under no circumstances will we ever have anything to do with this dealership again. Absolutely incompetent people working in the service department. Brought the car in Thursday with no appointment when the with this dealership again. Absolutely incompetent people working in the service department. Brought the car in Thursday with no appointment when the trunk latch started malfunctioning. Was told the earliest they could look at it was Monday at 2 which was fine. Got a message Friday saying the technician had looked at it and found the problem and they had the part and they would call me when it was ready. Called around 130 and told me it was ready. When I went to pick it up service counter rung me up and went over everything they had done to it. Go out to leave and it was still having the same problem. She got a technician to look at it. Waited 20 minutes only to have them come tell me they had to order the part and it wouldn't be in until Tuesday. Nothing had actually been done to my car. Absolutely ridiculous that you go over a list of everything you've done when in fact you've done nothing. If I could give a negative review I would. More

by IHEARTWEATHER Verified Customer Verified Customer

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Friendly, knowledgeable, helpful, patient, great, honest, understanding, willing, neat, hospitality, sincere, excellent, outstanding, complimentary, negotiable understanding, willing, neat, hospitality, sincere, excellent, outstanding, complimentary, negotiable More

by TCOBETT467 Verified Customer Verified Customer

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Fast costumer assistance. Friendly and knowledgeable. Explained all the details on the vehicle and how to utilize them. Friendly and knowledgeable. Explained all the details on the vehicle and how to utilize them. More

by BJFRAZER9273 Verified Customer Verified Customer

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Very kind. Answered all my questions. Very helpful. Very respectful. Great service. Great people. Overall great dealership Answered all my questions. Very helpful. Very respectful. Great service. Great people. Overall great dealership More

by jordan.daye123 Verified Customer Verified Customer

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Kia Jacksonville is true to its word and does not push added work on you. I went in for a tire rotation and a recall and that is what they did. They did have recommendations for some work but did not pres added work on you. I went in for a tire rotation and a recall and that is what they did. They did have recommendations for some work but did not pressure me to get it done. More

by Amy Jean Verified Customer Verified Customer

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