439 Reviews
Write a Review439 Reviews of Olivia Pierce
August 15, 2025
Over the last few months customer service has gone WAY downhill. They tried to tell me they couldn’t test my starter and alternator until I BOUGHT a new battery from them when I have been jumping my 2023 downhill. They tried to tell me they couldn’t test my starter and alternator until I BOUGHT a new battery from them when I have been jumping my 2023 Kia carnival daily just to get it working. 3 batteries in 2 years I’ve had it and still NO resolution on what is causing it. Safe to say I won’t be returning for anything at this dealership again. More
August 06, 2025
Check engine light came on and brought it in to find out a rodent had chewed the wiring to a component of the fuel system. $4.7k quoted to repair! Called car insurance and they would cover it. Took it to To a rodent had chewed the wiring to a component of the fuel system. $4.7k quoted to repair! Called car insurance and they would cover it. Took it to Toyota if New Bern who actually did it for $446 right under my deductible. Come to find out Kia tried to rip us off by replacing the whole component not just the part. Called to speak with supervisor over dealership and he never got back to me. More
August 04, 2025
Kia of Jacksonville is a great company to work with. I really love your service team . Special thanks to Chris Vance for the amazing job on getting my Van fix.. Thank you all the Pickett's of Maple H I really love your service team . Special thanks to Chris Vance for the amazing job on getting my Van fix.. Thank you all the Pickett's of Maple Hill, NC.. More
August 02, 2025
The service team at KIA is professional and keeps me informed throughout the process via an online tracking feature. My car serviced quickly and returned in great condition. Excellent customer service! informed throughout the process via an online tracking feature. My car serviced quickly and returned in great condition. Excellent customer service! More

