Olivia Leon
Olivia Leon at INFINITI of ONTARIO
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Olivia Leon

Service Consultant

INFINITI of ONTARIO

2192 Inland Empire Blvd
Ontario, CA 91764

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4.7
152 Reviews
4.7

152 Reviews

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152 Reviews of Olivia Leon

November 08, 2024

Dealership Rating
Employee Rating

Awesome experience! Everyone was wonderful and informative. Saul took his time to present me with all of my options and TJ was very friendly. He was extremely patient an More

by sophie.gaona909
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Boldt, Brooke Ranger , Saul

Nov 12, 2024

INFINITI of ONTARIO responded

Sophie, Thank you taking the time to post your 5 stars review about your recent purchase experience with Saul and TJ. I will be sure to share your post with them and the team, I know how truly grateful they will be... Thank you again, Cordy Cerami

October 05, 2024

Dealership Rating
Employee Rating

I took my 13 year old infinity for service and diagnostic. Olivia helped me out, she gave me the diagnosis she didn't pressure me and had options available for me. She was honest and patient. I'm More

by Dina L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

INFINITI of ONTARIO responded

Dina, Thank you for the kind accolades about Olivia and your recent service experience. The entire team always loves a great 5-star review... Thank you again, Cordy Cerami

August 16, 2024

Dealership Rating
Employee Rating

John was fantastic. Excellent to work with. Grea people skills. Explained everything each step of the way and what to expect. More

by wpituch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2024

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review regarding your recent service visit. I will make sure to share you post with John and the rest of the service team, and I know how grateful they will be... Thank you again, Cordy Cerami

August 15, 2024

Dealership Rating
Employee Rating

This is absolutely the best dealership ever! ! Everyone is professional, courteous, knowledgeable and customer oriented. I would never go anywhere else. More

by suehermanrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

INFINITI of ONTARIO responded

Sue, Thank you as always, your kindness and friendship is cherished by all... See you soon, Cordy Cerami

August 14, 2024

Dealership Rating
Employee Rating

Can not say enough about how GREAT this dealership is! Had a problem show up, and they immediately got my car in and took care of it. I live in the desert and with the heat here, any thing can become an More

by Indio,Q70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Alcantar, Cordy Cerami, Andrew Attalla , Denia, receptionist, Dave

Aug 16, 2024

INFINITI of ONTARIO responded

G, You are the BOMB! Thank you as always for your incredible kindness and years of friendship. The entire staff always looks forward to being able to serve you. Until next time, Cordy

July 16, 2024

Dealership Rating
Employee Rating

From Denia, to Olivia, But most of all Andrew who is so special and so willing to do what ever is right to make a customer happy. All who work with Cordy who is one of the best! He has the best team arou More

by Indio,Q70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2024

INFINITI of ONTARIO responded

Thanks mom... Your loving son Cordy

July 02, 2024

Dealership Rating
Employee Rating

Bought a certified preowned vehicle after trading in mine. Was lied to about getting free oil changes within the Infiniti network and paid out of pocket for the first two oil changes. Dealers need to ma More

by Atrurebew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 03, 2024

INFINITI of ONTARIO responded

We have been unsuccessful in locating your file with only "Atrurbew" as a reference. Every employee here is thoroughly aware of all CPO parameters, and I can't imagine any gain by not utilizing the programs available from the factory. If by chance, we incorrectly charged you for a no charge oil change, I would be more than happy to reimburse you. I will just need a bit more information to investigate. Please contact me at your convenience and I will be sure to accommodate your concerns... Thank you, Cordy Cerami

Jul 03, 2024

INFINITI of ONTARIO responded

We have been unsuccessful in locating your file with only "Atrurbew" as a reference. Every employee here is thoroughly aware of all CPO parameters, and I can't imagine any gain by not utilizing the programs available from the factory. If by chance, we incorrectly charged you for a no charge oil change, I would be more than happy to reimburse you. I will just need a bit more information to investigate. Please contact me at your convenience and I will be sure to accommodate your concerns... Thank you, Cordy Cerami

June 30, 2024

Dealership Rating
Employee Rating

Olivia is always very professional, friendly, fast and efficient…She goes above and beyond for us and we appreciate her so much. I have always came to her with all my service needs. Everyone else is usual More

by MariaG.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Ranger

Jul 01, 2024

INFINITI of ONTARIO responded

Maria, Thank you for taking the time to post your 5 stars review and your kind words about Olivia. I will be sure to share your accolades with Olivia and the rest of the service team, I know how truly grateful they will be... Thank you again, Cordy Cerami

May 27, 2024

Dealership Rating
Employee Rating

I have been complaining to the service department since August, 2022 about wind noise coming through my passenger side window. I replaced my cracked windshield in December 2023. Now infinity service is t More

by Diane_Lovins
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Alcantar

May 30, 2024

INFINITI of ONTARIO responded

Diane, I understand that you are currently working with Tony, and it appears that we will be addressing your concerns in the near future. Thank you giving us the opportunity to rectify your concerns and we look forward to a positive outcome... Thank you again, Cordy Cerami

April 28, 2024

Dealership Rating
Employee Rating

It was great place to purchase a car and very nice and reliable cars available More

by yhosayavivares
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

INFINITI of ONTARIO responded

Thank you for taking the time to post your recent experience with our team members and for the recommendation. I will make sure to share your kind words with the entire team... Thank you again, Cordy Cerami

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