Olivia Kasper
Olivia Kasper at My Lakeshore Subaru
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Olivia Kasper

Subaru Warranty Administrator

My Lakeshore Subaru

16605 112th Ave
Nunica, MI 49448

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4.7
224 Reviews

I’ve been in the customer service industry for 20+years. I joined the car industry because I’ve always been interested in automobiles and how they work. I’m a proud cat mom of two fur babies. I am an enthusiastic plant lady so you’ll always see a plant at my desk.

Dealership Experience

4 yrs, 6 mos

Industry Experience

4 yrs, 6 mos

Languages Spoken

English English

4.7

224 Reviews

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224 Reviews of Olivia Kasper

April 13, 2023

Dealership Rating
Employee Rating

Staff is always friendly and ready to assist the customer with all their vehicle needs. More

by ernestbentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Opalek, Heather Mattice, Javid Zahir , Taylor Briggs, Bri

Apr 13, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review! We're so glad our to hear our team created a positive experience for you! We appreciate you trusting us with your business.

April 10, 2023

Dealership Rating
Employee Rating

Had appointment for oil change was fast and efficient. Great service every time I go there. More

by dlhinlud
Recommend Dealer
Yes

Other Employees Tagged: Beth Smith

Apr 12, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 24, 2023

Dealership Rating
Employee Rating

Amanda, Bri and Olivia were amazing at the oil change. I am very pleased with how they treated me. More

by qmaes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Opalek , Steve Stepanek, Bri

Apr 03, 2023

My Lakeshore Subaru responded

Thank you for the 5 star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 22, 2023

Dealership Rating
Employee Rating

This was supposed to be first service! ! Vehicle is 4 months old. Less than 2500 miles. Would not do oil change because had to have10000 miles but needed to be done in the first year??? Tru More

by 1938hunter
Recommend Dealer
No

Other Employees Tagged: Heather Mattice

March 19, 2023

Dealership Rating
Employee Rating

People are very friendly and knowledgeable. I had an oil change recently and was impressed with service and explanation of Car Inspection results. Best in Muskegon. More

by cribld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 03, 2023

Dealership Rating
Employee Rating

I appreciate the knowledgeable, helpful and friendly staff in both the sales and Service Departments. More

by ericherb6195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Pruitt , Jacob Idsinga

Mar 07, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

February 28, 2023

Dealership Rating
Employee Rating

They are professional and very helpful and polite people. Did not spend much time in service because jobs were done so quickly. More

by FILE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Mattice , Heather Marciniak

Mar 01, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

February 28, 2023

Dealership Rating
Employee Rating

I've had my vw's serviced at the Import Center for years. I now live nearly an hour and a half away but always come back to Muskegon because they do an exceptional job. More

by wcoots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beth Smith , Andrew- VW Tech

Mar 01, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

February 28, 2023

Dealership Rating
Employee Rating

Great job, My! Was in and out in a little over an hour for a scheduled oil change/service. Greeted with a nice personality as I was checked in. All good! More

by theintruder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

February 23, 2023

Dealership Rating
Employee Rating

Another great service experience at My Auto Import. Quick service and very thorough job of servicing our vehicle. More

by Kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2023

My Lakeshore Subaru responded

Thank you for the 5 Star review, Kristi! We appreciate you trusting us with your business!

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