Oliver Helena

I drove 6 hours cash in hand to buy a car from these people. I talked to 3 different sales people that said the car was there and ready for me to test drive. I checked repeatedly on autotrader and THEIR people. I talked to 3 different sales people that said the car was there and ready for me to test drive. I checked repeatedly on autotrader and THEIR website and it was listed as avaliable. I got there and was made to wait for almost an hour then was told "The owners son decided he liked the car and took the car off the lot to keep it more than a week prior and that there was nothing they could do about it" then they showed me a "similar" car. It had more miles, was in bad shape and cost more. By far the worst experience I've had at any dealership. More

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You should not deal with this place. I promise you that you should turn and flee as soon as possible. It was a terrible experience. I promise you that you should turn and flee as soon as possible. It was a terrible experience. More

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I got in touch with this dealer to find out the out-of-door price. I requested a copy of the carfax as well. But not give me. out-of-door price. I requested a copy of the carfax as well. But not give me. More

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Negative experience! I scheduled an appointment to diagnose my rear passenger seat as the seatbelt warning kept going off when it was in use. I scheduled an appointment to diagnose my rear passenger seat as the seatbelt warning kept going off when it was in use. More

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Do not suggest it to anyone since they will rip you off and lie to you. and lie to you. More

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If you know what you’re looking for, good deals. Expected long wait times for everything. Most cars are on satellite lots which means an hour wait for them to get the car before evening looking at i Expected long wait times for everything. Most cars are on satellite lots which means an hour wait for them to get the car before evening looking at it. Get a PPI! More

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I was treated in a professional manner by the sales staff, (Billy), the finance department got me a better deal than I expected and my overall experience trouble free. Would definitely recommend your staff, (Billy), the finance department got me a better deal than I expected and my overall experience trouble free. Would definitely recommend your company to others. More

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Was on my way to purchase a Dodge Challenger Hellcat. I drove from Augusta to Atlanta and AS SOON as I got there, they told me they sold it the night before. They should’ve given me provocation that they I drove from Augusta to Atlanta and AS SOON as I got there, they told me they sold it the night before. They should’ve given me provocation that they sold it the night before so I didn’t waste my time. Very unprofessional and the dealer Oliver I was working with was not very responsive. I will not be coming back. More

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Oliver was great and knowledgeable. He did his best when things didn’t go as planned. I would and will most definitely recommend him to others. He did his best when things didn’t go as planned. I would and will most definitely recommend him to others. More

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Sorry for being long winded, but Let me just start by saying that this company will never get another dime from me. I am a repeat customer and was their best friend, especially when I gave them $18,000 c saying that this company will never get another dime from me. I am a repeat customer and was their best friend, especially when I gave them $18,000 cash for my first purchased car a year ago. Two weeks ago, I went to the same dealer because of the great experience. This time was the absolute worst experience. The snakesman, I mean salesman who's name is Oliver was my bestfriend as long as I was giving him $9,500 cash for the car that I bought two week ago. The car was initially $7999. He and his manager, Al both told me a blatant fib with telling me that the add on of the lojack would be taking off of the price. I told them both that I did not need the added on. I was informed that it was by law that I had to have that added on my car(which I googled it and it says that it's an addon and not necessary to have). After back and forth, they told me that it would be taken off. Just know that I trusted that they would honor their word and not add it. It wasn't taken off and it added $599.00 to the total price. The way that the numbers were explained, it sound like it was taken off. It wasn't that I was taken advantage of because I'm a women, I think it was more that I was excited of getting a new car and I trusted Oliver. On Monday 10/10/22, I went in the office just to ask why they didn't take it off. The person(Oliver) who was my bestfriend became a absolute xxxxx. He was very rude, arrogant and went so far as to tell me that I was getting on his nerves. I didn't even get a chance to let him know the reason that I was there. It was as if he already knew that I was there to discuss that lojack, which, again, he promised was going to be taken off. His manager Al told me pretty much that I signed it, which he was correct.He told me that I should be glad that he gave me a discount of $170(not in those words but close) I was there just to ask them why would they tell me one thing and do another. I went in today 10/12/22 to speak to the GM, Usher, just to see if I could at least get some sort of compensation for them telling me a blatant fib. Usher, the GM, left the room and came back and told me that It was nothing that could be done. Even so far as a soda. My daughter was looking at a car from the company for nearly $20,000 which she was going to pay cash just as I did. And guess who I was going to let help her. You guessed it, Oliver! He and his manager AL is very unprofessional, fibbers, slick talking, sharks that will reap exactly what they sow. All of my followers as well as who's reading this, please, take heed of what I'm telling you and find another car dealership and pass this one by. This is just my opinion and what happened to me,However you could do what you feel. On top of all of this non-sense there was a customer sitting next to me and heard me venting on the phone and told me that her sharksman, I mean salesman, was doing the exact same thing to her, telling her that it was required by law to have the lojack added on. That lets me know that I am not the only one that they have done this too. Its worded as GPS on the bill of sale in the middle of a lot of zeros. If you don't look at it closely, just as I didn't and I also believe that Oliver was going to be a man of his word. I'm very disappointed with Atlanta worst,I mean best used cars. Sorry not Sorry! You've loss a $20,000 sale for a fib of $599. As the name of the company, I feel very USED!! negative 0 stars if possible and two thumbs down! More

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