17 Reviews
Write a Review17 Reviews of Octavio Hernandez
September 30, 2024
Best dealership service center I have ever been to. Nice people and great service. Kevin is the best! Nice people and great service. Kevin is the best! More
Other Employees Tagged: Kevin Tillett
July 01, 2024
Very nice experience purchasing our new RDX. Never felt pressured at any point during the purchase and delivery. All first rate people. Never felt pressured at any point during the purchase and delivery. All first rate people. More
Other Employees Tagged: Mike Harder, Mike Schmidt, Darren S, Matthew Hyatt, Kevin Tillett, Jeff White, Crystal Wheeler
May 22, 2024
Everyone is very friendly and helpful In have been a customer for a long tome customer for a long tome More
Other Employees Tagged: Mike Harder, Mike Schmidt, Matthew Hyatt, Kevin Tillett, Jeff White
May 09, 2024
I was able to get my car in for service right away. Excellent service! Loaner car was readily available. Excellent service! Loaner car was readily available. More
Other Employees Tagged: Mike Harder, Mike Schmidt, Darren S, Matthew Hyatt, Kevin Tillett, Jeff White , Anna Coreas
May 06, 2024
Great place to get your Acura or Honda worked on, excellent service and quality work excellent service and quality work More
Other Employees Tagged: Mike Harder, Mike Schmidt, Bernardo Gutierrez, Darren S, Abel Cardona, Kevin Tillett, Jeff White , Anna Coreas, Cyndy Patterson
August 25, 2023
Very professional and clean dealership. Always very friendly and Kevin in service is a Rock Star. Does everything he says and communicates very well. Always very friendly and Kevin in service is a Rock Star. Does everything he says and communicates very well. More
Other Employees Tagged: Kevin Tillett
June 30, 2023
Great service from the time I walked in the door until I left. Acura of Salem service team served with excellence left. Acura of Salem service team served with excellence More
Other Employees Tagged: Mike Harder, Mike Schmidt, Bernardo Gutierrez, Darren S, Abel Cardona, Kevin Tillett, Brent Baker , Anna Coreas
April 15, 2023
Best service anywhere! Provided loaner car, Made sure I had everything we wanted. Very good job Provided loaner car, Made sure I had everything we wanted. Very good job More
Other Employees Tagged: Mike Harder, Mike Schmidt, Darren S, Matthew Hyatt, Kevin Tillett , Anna Coreas
March 24, 2023
We have been taking are mdx to you guys for everything we need done and have not had any problems with the work you do and we like having a loaner car thanks need done and have not had any problems with the work you do and we like having a loaner car thanks More
Other Employees Tagged: Mike Harder, Mike Schmidt, Darren S, Matthew Hyatt, Kevin Tillett , Anna Coreas
January 28, 2023
Over the past 10 years, I have purchased over 11 vehicles for my family and I can say without a doubt that Acura of Salem (specifically the GM Octavio and the dealer principal) have the absolute worst busine for my family and I can say without a doubt that Acura of Salem (specifically the GM Octavio and the dealer principal) have the absolute worst business practices. From lying about the arrival of my vehicle to trying everything in their power to breach the contract, I had to result to bringing in management from Acura and Honda to intervene. They should be embarrassed not only at their failed attempts but for the xxxx poor treatment of their clients. The only thing they did right was hiring Mike Harder (Sales Manager) to help keep communications ongoing and Octavio’s comment of, “Sony, you’re a smart guy…” You’re right Octavio. I am. Stay away from this dealership and any associated with the Donofrios / Skyline Sales. More
Other Employees Tagged: Mike Harder