Octavio Escada
Octavio Escada at BMW of Ramsey
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Octavio Escada

Business Manager

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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4.9
64 Reviews
4.9

64 Reviews

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64 Reviews of Octavio Escada

December 18, 2023

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Employee Rating

Excellent dealership especially the people who give you personal attention and all are very knowledgeable about their vehicles. More

by CMC48RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo Lisciotto , Danielle

Dec 19, 2023

BMW of Ramsey responded

Hello! We're glad to know you had a great experience at BMW of Ramsey and found our team to be very knowledgeable and personable. We appreciate your positive feedback and hope to see you again soon for more excellent experiences!

December 06, 2023

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Employee Rating

BMW of Ramsey is great, the sales and the service department are very easy to deal with. Ana is amazing she will have you in an out in no time. I highly recommend them if you have a BMW. More

by DARDANSELA1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 07, 2023

BMW of Ramsey responded

Hello! We're delighted to know you had a great experience with Ana and our team at BMW of Ramsey! We appreciate your recommendation, and we'll be here for any future needs. Safe travels in your BMW!

December 04, 2023

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Dear [Recipient], I wanted to take a moment to express my appreciation for the exceptional service I received at BMW of Ramsey. The entire process, from browsing the inventory to finalizing the purchase, More

by FESQUEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Vicioso

Dec 04, 2023

BMW of Ramsey responded

Hello! Thank you for taking the time to leave us such a kind review. We're so glad to know that you had a positive experience at BMW of Ramsey! Our team always strives for professionalism and efficiency, and we appreciate your recognition. We hope you continue enjoying your new vehicle and hope to see you again for amazing visits! We hope to always continue providing outstanding service!

December 02, 2023

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Dwayne (and everyone else we dealt with at the dealership) made the process easy and painless. More

by TIGRE418
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Wong

Dec 04, 2023

BMW of Ramsey responded

Hello! Thanks for letting us know that Dwayne and our team at BMW of Ramsey made the process easy and painless! We strive to make our processes as efficient for our customers as possible. We hope to see you again soon for more great service! Enjoy the new ride!

December 02, 2023

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Only place I buy my Bmw my wife and daughter cars are from here waiting for the next Deal . More

by DADDYK1259
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesus Vicioso, Sally Amato , Robert Redcross

Dec 04, 2023

BMW of Ramsey responded

Hello! Thanks for taking the time to leave a review. We are so happy to be the place that you trust for your family's vehicles! Thank you so much for your loyalty and we hope to see you soon!

December 01, 2023

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The service specialist was great, she was knowledgeable and already had my order prepared as per my discussion with Jorge. More

by KDHARIA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rosiris Cordero, Jorge Bautista

Dec 04, 2023

BMW of Ramsey responded

Hello! We're glad to know that our service team at BMW of Ramsey was able to assist you efficiently and effectively. Thank you for your positive feedback! We hope to see you again!

December 01, 2023

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a wonderful experience at bmw Ramsey. All the staff was genuine and knowledgeable. My salesman Eric was a pleasure to work with, he made the process easy and enjoyable. More

by EDWARDA213
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Cuello

Dec 04, 2023

BMW of Ramsey responded

Hello Edward! We're delighted to know you had a wonderful experience with us at BMW of Ramsey! It's great that Eric and our team could make your car buying process easy and enjoyable. Thanks for the positive feedback and we hope to see you again soon!

November 30, 2023

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Eric gave us 5 star service from the moment that we walked in. He made the process very smooth and stress-free. I was able to leave with my DREAM car in just a few hours! Eric and the BMW of Ramsey tea More

by EC14
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Gallagher, Kristen Perwas , Eric Cuello

Nov 30, 2023

BMW of Ramsey responded

Hello! We're so glad to know that Eric gave you 5-star service and made the process smooth and stress-free at BMW of Ramsey. It's wonderful hearing that you left with your dream car! Thank you for your review, and we hope to continue going above and beyond in your future visits!

November 30, 2023

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Both Mark and Octavio were a pleasure to work with, and simplified the Purchasing experience! More

by Nat longo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rosenblatt

Dec 01, 2023

BMW of Ramsey responded

Hi Nat! Thank you for taking the time to share that Mark and Octavio were a pleasure to work with! It's great to hear that they simplified the purchasing experience and made it a smooth one at BMW of Ramsey. We hope to see you again soon! Enjoy the ride!

November 30, 2023

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Employee Rating

Bought a used Ford F150 for $30000. Had a cracked windshield, I was told they would send someone out to my house to fix it, after about a week I called and was told it was on back ord More

by ROBJESSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alex

Dec 04, 2023

BMW of Ramsey responded

ROB, I'm sorry to read about your experience. This is not the level of service we aim for and it's disappointing that you've been left feeling this way. Id' like an opportunity to discuss things further with you and work towards a resolution. Please reach out to me at the number below at your convenience. Thank you, Jim Crowe - Service Manager - 551-777-5590

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