Obinna Agba

Excellent car Obi one kenobi is great Leon is amazing love the car a lot love the car a lot More

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I recently became a Mercedes owner and I’m more than happy with this decision. Definitely Mercedes vehicles are amazing but as always the customer service is a game changer on the last decision. The tea happy with this decision. Definitely Mercedes vehicles are amazing but as always the customer service is a game changer on the last decision. The team was super respectful all the time, the information provided was clear, deals are unbeatable and their support or find the best option for me in all ways was exceptional. More

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I recently purchased a car from Mercedes Benz of Chicago, and unfortunately, my experience with their service department has not lived up to the promises made during the sale. One of the key perks that in and unfortunately, my experience with their service department has not lived up to the promises made during the sale. One of the key perks that influenced my decision was the commitment to complimentary pick-up and drop-off service for service appointments. This convenience was presented as a significant benefit during the sales process, promising a hassle-free experience for customers. To my dismay, when I called today to schedule a service appointment, I was informed that the dealership has decided to discontinue this previously free service. Instead, they are now charging $100 for what was initially presented as a complimentary and convenient service. This abrupt change in policy is not only inconvenient but also contradicts the assurances provided during the purchase. As a customer, I feel misled and disappointed by the apparent disregard for the commitments made by the dealership. I believe transparency and consistency in customer service are essential for building trust and maintaining positive customer relationships. Unfortunately, this recent experience has left me questioning the integrity of the dealership's promises. I hope that Mercedes Benz of Chicago reevaluates this decision and considers the impact it may have on customer satisfaction. It is disheartening to see such a reputable brand fall short of the expectations set during the initial purchase process. Potential buyers should be aware of the current state of service offerings and consider if this dealership can truly deliver on the promises made at the time of purchase. More

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The entire team were at their best. From the sales rep to the finance guy. I was so impressed . I recommend this dealer to anyone who needs premium quality mercedes treatment. Smiles. From the sales rep to the finance guy. I was so impressed . I recommend this dealer to anyone who needs premium quality mercedes treatment. Smiles. More

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Obi was super friendly, inviting, knowledgeable, and patient as we navigated the process of buying a car. He listened to what we were looking for and we ended up buying the car that we test drove! patient as we navigated the process of buying a car. He listened to what we were looking for and we ended up buying the car that we test drove! More

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Obi is an extremely courteous and professional young man. He educated me on vehicles that’s better suited for my lifestyle. Which lead to me saving a few dollars. Thanks Obi, you rock!!! He educated me on vehicles that’s better suited for my lifestyle. Which lead to me saving a few dollars. Thanks Obi, you rock!!! More

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Outstanding customer service from Pat, Obi, and Roy. Very satisfied. Speedy, easy, and sensible experience. Very satisfied. Speedy, easy, and sensible experience. More

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They made it very comfortable and easy for us to buy our new car today. new car today. More

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Great customer service. Made the whole experience very pleasant. I would highly recommended Obi to anyone purchasing a vehicle. Made the whole experience very pleasant. I would highly recommended Obi to anyone purchasing a vehicle. More

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I was impressed with the professionalism of the staff and ease of the automobile purchasing process. ease of the automobile purchasing process. More

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