OC Cardoso | Page 22

Great job but it took longer than expected. Almost 2 hours for an oil change. Almost 2 hours for an oil change. More

by vcald Verified Customer Verified Customer

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Ralph, in the service department has always been very helpful when I bring my card in. He explains what’s going on. Once the car is been diagnosed which I really appreciate. It’s always a pleasure worki helpful when I bring my card in. He explains what’s going on. Once the car is been diagnosed which I really appreciate. It’s always a pleasure working with him. More

by AGEPPERTH Verified Customer Verified Customer

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Customer service is very good Service department is wonderful.I would recommend ur dealership to friends and family wonderful.I would recommend ur dealership to friends and family More

by schmittnicholas770 Verified Customer Verified Customer

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3 hours for an oil change. Took too long. Did not get explanation why it took so long to get the oil change that long my appointment was for 230 I didn’t leave into 5:10 Took too long. Did not get explanation why it took so long to get the oil change that long my appointment was for 230 I didn’t leave into 5:10 More

by Michael1405 Verified Customer Verified Customer

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Service department and Sales department are both A++. Their parts department however is one of the absolute worst I have ever experienced. I have waited 30 minutes at the counter while listening to the e Their parts department however is one of the absolute worst I have ever experienced. I have waited 30 minutes at the counter while listening to the employees laugh behind the separation wall saying things like “I’m gonna go warm up my coffee” and telling each other jokes and just completely ignoring the counter top bell and laughing saying “we’ll be right with you”. Martin Chevy would be my all time best experience at a dealership if they just had a normal parts department. Anyone that doesn’t believe me just try going in there. As a business owner and with a fleet of trucks I can honestly say I would be embarrassed to have part of my business run like their parts department. Again, I want to reiterate that their sales and service departments are AMAZING. Best experiences I’ve had ever. They will go out of their way to make sure you are 100% happy and stay a life long customer. Their parts department is an embarrassment. Makes the dmv during Christmas look like a NASCAR pit crew…….. More

by ColoradoZ71 Verified Customer Verified Customer

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I couldn't be in better hands. Completely confident with each and every visit I have. Completely confident with each and every visit I have. More

by NORMANWEICHBRODT Verified Customer Verified Customer

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The work is always done on time with no callbacks and my car is always wash it. Thank you gentlemen car is always wash it. Thank you gentlemen More

by Danobriot Verified Customer Verified Customer

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It was not a good experience until I got a service writer that actually looked into the problem instead of giving excuses. that actually looked into the problem instead of giving excuses. More

by grtchicago Verified Customer Verified Customer

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I always appreciate the love and attention I receive at Martin Chevrolet. OC takes care of my car, I wouldn’t take it anywhere else. Martin Chevrolet. OC takes care of my car, I wouldn’t take it anywhere else. More

by Gabbie Verified Customer Verified Customer

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Ociel did a great job hooking it up! Plus I got a nice car wash out of it. Plus I got a nice car wash out of it. More

by Edgar.leon24 Verified Customer Verified Customer

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