

277 Reviews
Write a Review277 Reviews of Norman Vassell
April 03, 2025
The service was phenomenal. They took my car in quickly and did everything I asked and more! They took my car in quickly and did everything I asked and more! More
Other Employees Tagged: Austin Venters
April 03, 2025
Pretty good dealership. I use them for all my servicing of my truck. I really like the waiting area as well. One downside I noticed is not getting a wash after servicing. I I use them for all my servicing of my truck. I really like the waiting area as well. One downside I noticed is not getting a wash after servicing. I guess that would depend on what service your received that day. Other than that I’m pleased. More
Other Employees Tagged: Brandon Alvarado, Austin Carr, JC Collins
March 28, 2025
Norman was great. He made me feel welcomed and appreciated. The service department was disappointing as far as how long it took to be done. I don't know why I even m He made me feel welcomed and appreciated. The service department was disappointing as far as how long it took to be done. I don't know why I even make an appointment. It takes about an hour and a half to even see my name being updated for service. Then finally I get a message to tell me what needs to be updated. Norman comes and gets my okay to do the repairs. Then by the time my car is ready and I pay and then Norman walks me to my car, it's been 3 hours. This is pretty consistent with all my previous visits. And then I'm told my car didn't get a car wash for some reason. The only saving grace is the Cafe and the free coffee. At least I can have something to eat for lunch. More
March 27, 2025
I pass another Toyota dealer to come here for the excellent service. Norman is the best! Always professional, pleasant, attentive, and delivers as promised. excellent service. Norman is the best! Always professional, pleasant, attentive, and delivers as promised. More
Other Employees Tagged: Ricardo Dominguez, John Andrade, Brandon Alvarado, Austin Carr, JC Collins, Ashley Allington
March 26, 2025
Norman was great. They tricked me with a coupon that they knew would not work for my vehicle, but that is not his fault. Person in charge of getting the 4runner back t They tricked me with a coupon that they knew would not work for my vehicle, but that is not his fault. Person in charge of getting the 4runner back to me was walking around the parking lot in circles looking for a Corolla for some reason. Lack of attention to detail on her end More
March 23, 2025
Norm is always great with me and I only bring in my car for service during his work schedule. I have confidence in his recommendations. Austin Carr is another stand out on the service advisor team. Big ups for service during his work schedule. I have confidence in his recommendations. Austin Carr is another stand out on the service advisor team. Big ups to Josh Fuller as well. I bring my vehicle from Riverview because of the trust. Now, the sales department ........ that's another story. I am going to Toyota of Vero Beach next week to buy my new Camry there. More
Other Employees Tagged: Harvey Mondragon, Josh Fuller, Brandon Alvarado, Austin Carr, Austin Venters, BRYAN TUCKER , Dennis - Mechanic


