Norman Vassell

Norman Vassell is the best service representative you will ever find anywhere! He always has you as the priority. Norman is extremely knowledgeable, honest, and trustworthy. He will let you know what ser will ever find anywhere! He always has you as the priority. Norman is extremely knowledgeable, honest, and trustworthy. He will let you know what service you need and what could wait. Norman V, never xx’s you! I’ve worked with Norman many times over the years and he has never let me down! He is always upfront and honest, if there is a service that needs immediate attention, he tells me, if something could wait, he tells me that also. If you want a service advisor that actually has your interests in mind and will work with you, than Norman Vassell is your guy. More

by Matt58 Verified Customer Verified Customer

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In and out of there in less than two hours. Made some expected recommendations but nothing wild. Didn’t push me to trade in. Lovely experience all around Made some expected recommendations but nothing wild. Didn’t push me to trade in. Lovely experience all around More

by THESPAZZLE Verified Customer Verified Customer

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Norman is always a pleasure to deal with and always takes care of me and my car care of me and my car More

by optikdoc Verified Customer Verified Customer

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This dealership is setup with the customer in mind! A large drive through and covered service bay where you can drop your car off and go inside and order a sammich from their deli and watch a movie in A large drive through and covered service bay where you can drop your car off and go inside and order a sammich from their deli and watch a movie in the stadium seating leather recliners while you wait! There is also available a quiet area for when I need to work while I wait. Can't wait, need a rental? They've got you covered! Toyota of Tampa Bay is what I think of when I need anything from wipers to collision repair. This team was given the task of bringing back to life my Pontiac that was in a garage for 20 years and they did not disappoint! I recently moved out of the area will continue to drive over an hour to get there, because it is worth it. Thanks again Norman Vassel and the entire team at TOTB ! More

by KEN Verified Customer Verified Customer

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We had our car serviced at Toyota of Tampa Bay and were very satisfied with the experience. The staff were professional, helpful, and made everything smooth and easy. The service was completed on time. Tha very satisfied with the experience. The staff were professional, helpful, and made everything smooth and easy. The service was completed on time. Thank you! More

by zarifa Verified Customer Verified Customer

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I find Norman and Toyota to always be right on and works with me to m schedule. with me to m schedule. More

by FSIMCIC Verified Customer Verified Customer

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Norman took care of my car’s service needs and I was pleased with the results pleased with the results More

by jhaemmerlie Verified Customer Verified Customer

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Great service and excellent customer care by all involved and I hope that you will continue to keep the same energy for a long time. and I hope that you will continue to keep the same energy for a long time. More

by Glynn Verified Customer Verified Customer

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Norman answered my questions thoroughly. He was both professional and attentive. I felt I was in great hands. He was both professional and attentive. I felt I was in great hands. More

by RACHELG.0925 Verified Customer Verified Customer

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Norman/Toyota of Tampa Bay has always treated my vehicle and family right whatever the Request or need Norman and Toyota Tampa Bay always tries to facilitate or accomplish the request no matter how crazy it and family right whatever the Request or need Norman and Toyota Tampa Bay always tries to facilitate or accomplish the request no matter how crazy it may be! More

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