Norman Johnston | Page 17

This is the 2nd time I’ve purchased from Norman. What a great guy! I love this dealership because everyone I have worked with, Norman, Marianne and the service team, all make it so easy to get a new What a great guy! I love this dealership because everyone I have worked with, Norman, Marianne and the service team, all make it so easy to get a new car. More

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Norm Johnston was just fantastic. He was quick to respond to all my questions. I bought the car without seeing it in person. I was concerned about buying it without being able to t He was quick to respond to all my questions. I bought the car without seeing it in person. I was concerned about buying it without being able to touch, drive, see - but my drive down from Orlando was worth it. He took videos and pics of the car showing me all the details. No smoke and mirrors here. Norm was absolutely honest and helpful. He met every commitment with absolutely no 'surprises'. I could not be more pleased. More

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After not finding what we were looking for locally in Ocala Florida,my wife and I started searching for our new Acura RDX, after a disappointing trip out of state we came across the exact model and color Ocala Florida,my wife and I started searching for our new Acura RDX, after a disappointing trip out of state we came across the exact model and color we wanted by checking again on the Acura Certified Preowned website which showed just what we wanted. I made a phone call and talked to Norman at Naples Acura, he was immediately ready to help, I traveled to see Norman the next day to inspect the RDX and took a test drive, it was exactly as described, we negotiated a fair trade for our current vehicle with the help of sales manager Scott, we arranged financing and was able to drive our Certified Pre Owned RDX home the next day after a really nice visit with Marianne to get our financing wrapped up,no surprises, no issues, just a great buying experience which for us made it worth the trip. Thank you to all involved. Roy & Marylan More

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We wanted to express our utmost satisfaction with our recent purchase of a certified MDX from your dealership, after driving 6 hours to get there. The exceptional service we received from Norman, Scott, recent purchase of a certified MDX from your dealership, after driving 6 hours to get there. The exceptional service we received from Norman, Scott, and Marianne was truly outstanding. Norman, as our sales representative, was knowledgeable, patient, and attentive to our needs throughout the entire process. He made sure that our long drive was worthwhile and that we had all the information we needed to make an informed decision. Scott, the sales manager, was accommodating and helpful, ensuring a smooth and efficient transaction. Marianne, provided excellent guidance and support during the financing process, making it hassle-free and seamless. We are truly grateful for the exceptional service and professionalism displayed by Norman, Scott, Marianne, and the entire team at Naples Acura. Thank you for making our long drive worth it and for ensuring a positive car-buying experience. We would highly recommend Naples Acura to anyone in search of a premium vehicle and outstanding customer service. By Steve and Nancy More

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The employees are all eager to listen to problems and help you deal with your concerns with either solutions or a suggested course of action. help you deal with your concerns with either solutions or a suggested course of action. More

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Norm is a gentle Gentleman and handles himself most professionally. Knows his Acura details and very easy to speak with. He needed a lot of patience to deal with me. professionally. Knows his Acura details and very easy to speak with. He needed a lot of patience to deal with me. More

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After experiencing "Dealership Burnout" from a couple bad experiences looking for a vehicle, we found one we liked 3 hours away at Acura Naples. Norm and his team were very straight up, easy to work with an experiences looking for a vehicle, we found one we liked 3 hours away at Acura Naples. Norm and his team were very straight up, easy to work with and honest. Would make the drive again!! More

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Norm and Naples Acura offer a stress-free alternative to the shenanigans of other dealers. No excessive markups, no wasted time playing numbers games, just a fair deal and a pleasant experience. Everyone we the shenanigans of other dealers. No excessive markups, no wasted time playing numbers games, just a fair deal and a pleasant experience. Everyone we've worked with at Naples Acura over the past 11 years (Norm, Ross Levy, Scott Foster, Marianne Sullivan) have been nothing but friendly, honest, and professional. In the 11 years since our first purchase with Norm, he still remembers us when we stop in (about once a year) and keeps touch on occasion. It will be a sad day when Norm takes his well deserved retirement! Without question, Naples Acura is worth the 2 hour drive. You would be hard pressed to find a better experience at any other Acura dealer in the state! More

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A great buying experience. Norm Johnston was very helpful, patient and made certain we were happy with the vehicle we decided on. Spent much time explaining operation and diffe Norm Johnston was very helpful, patient and made certain we were happy with the vehicle we decided on. Spent much time explaining operation and differences between the different MDX models. Also, a pleasure dealing with Marianne Sullivan in deciding what extras to add on. Would highly recommend Norm and Naples Acura to anyone considering purchasing a vehicle. More

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Great service. Personable people. Clear instructions when setting up. Handled all the paper work. Recommend Norm Johnston! Personable people. Clear instructions when setting up. Handled all the paper work. Recommend Norm Johnston! More

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