

392 Reviews
Write a Review392 Reviews of Norman Frantz
April 02, 2025
purchased a 2025 Toyota Corolla, and due to the dealership’s negligence, the car had issues from the start. When I spoke to a manager over the phone, they assured me they would take care of it. How dealership’s negligence, the car had issues from the start. When I spoke to a manager over the phone, they assured me they would take care of it. However, after driving over 100 miles back to the dealership, they failed to resolve the issue. It became clear that the management does not care about their customers. Overall, this was the worst dealership experience I’ve ever had. They are more focused on financial gain than on customer satisfaction. I would not recommend Al Hendrickson Toyota to anyone looking for a professional and transparent car-buying experience. The dealership should be responsible for paying for a paint correction to my car, as it is a new vehicle and has numerous scratches all over. I have observed used cars in better condition. More
March 27, 2025
Great experience. I was in and out in no time. The people are great to work with. I was in and out in no time. The people are great to work with. More
Other Employees Tagged: HENRY DELGADO
March 25, 2025
I have never bought a car from you but I keep getting emails no matter how many times I keep sending it to my junk box. STOP EMAILING ME! emails no matter how many times I keep sending it to my junk box. STOP EMAILING ME! More
Other Employees Tagged: Kurt Brosche, Chris Kulazidis, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra, Jennifer Burton
March 24, 2025
Process was quick. And knowledgeable. Chris did a great job. I recommend them. Thank you. And knowledgeable. Chris did a great job. I recommend them. Thank you. More
Other Employees Tagged: Kurt Brosche, Chris Kulazidis, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra, Jennifer Burton
March 23, 2025
I am giving a 5 star because of my writer Chtis. Your prices are more then another dealer a the audacity to charge when a customer uses a credit card. You are a car dealership and that's probabl Your prices are more then another dealer a the audacity to charge when a customer uses a credit card. You are a car dealership and that's probably my new car will not be from you More
Other Employees Tagged: Chris Leporte, James Daus, Courtney Gayle
March 01, 2025
Service takes to long to be done and they salesman always try to sale other car. If I have a new car I don't think to buy another try to sale other car. If I have a new car I don't think to buy another More
Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra, Jennifer Burton
February 26, 2025
From the first step I took inside until I got my car and left, I saw excellent attention and sincerity, and all the staff, especially Sarah, were very friendly and attentive. Thank you very much to all of t left, I saw excellent attention and sincerity, and all the staff, especially Sarah, were very friendly and attentive. Thank you very much to all of them. More
Other Employees Tagged: Kurt Brosche, Chris Kulazidis, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra, Jennifer Burton
February 16, 2025
Service was great and fast and efficient. The personal is always great and feels like family. The personal is always great and feels like family. More
February 13, 2025
Pleasant receptionist and fast work done in my car. Great customer service. I love the ride home. Thanks Great customer service. I love the ride home. Thanks More
Other Employees Tagged: Erik Coxwell, Kurt Brosche, Chris Kulazidis, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra, Jennifer Burton