Norman Frantz
Norman Frantz at Al Hendrickson Toyota
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Norman Frantz

Service Manager

Al Hendrickson Toyota

5201 W Sample Rd
Coconut Creek, FL 33073

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4.0
384 Reviews
4.0

384 Reviews

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384 Reviews of Norman Frantz

February 16, 2025

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Employee Rating

Service was great and fast and efficient. The personal is always great and feels like family. More

by STELLA.COLON7
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Recommend Dealer
Yes

February 13, 2025

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Pleasant receptionist and fast work done in my car. Great customer service. I love the ride home. Thanks More

by ana.egna
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Recommend Dealer
Yes

February 09, 2025

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Excelente servicio, todos son muy amables y atentos a la hora de realizar cualquier revisión en tu vehículo. More

by Angeljosegh1
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Recommend Dealer
Yes

January 29, 2025

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Four hours for an oil change, they broke a bolt and then tried to charge me to repair it, and they also left oil all over my car. I emailed the service manager and the GM and got no feedback More

by joeambrosia03
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Recommend Dealer
No

January 26, 2025

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Klaus is just the best service advisor He is always eager to help and speak in laymen’s language as to what is going on with my Toyota. Very professional and extremely knowledgeable. It’s rare to find someon More

by randybrahm
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Recommend Dealer
Yes

January 24, 2025

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Very nice professional people working there and really helpful always have the best deal for the customer They always making sure their customers are Very happy I have been a customer for the past almo More

by Wilnordetienne54
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Recommend Dealer
Yes

January 16, 2025

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Excelente atención, muy rápido todo el servicio excelente, la espera es de muy poco tiempo More

by ELTIOWN
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Recommend Dealer
Yes

January 07, 2025

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They told me they check fluids, but the dash board still shown that the windshield is low. I paid for tire rotation but the wax I put on it the day before was still showing . My complaint was placed either More

by chilizaldua
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Recommend Dealer
No

Other Employees Tagged: Emanuel

December 30, 2024

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The service is good that's why I like Al Hendrickson. Thank you very much More

by JEANJAYSON96
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Recommend Dealer
Yes

December 28, 2024

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This is the best dealership I ever went to I had the best experience with them I recommend to anyone More

by rithatime
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Recommend Dealer
Yes
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