Norman Frantz
Norman Frantz at Al Hendrickson Toyota
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Norman Frantz

Service Manager

Al Hendrickson Toyota

5201 W Sample Rd
Coconut Creek, FL 33073

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4.1
368 Reviews
4.1

368 Reviews

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368 Reviews of Norman Frantz

October 22, 2024

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i was very happy to make the deal with you, i appreciate everything. the service was great More

by lmarcellus70
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Recommend Dealer
Yes

September 03, 2024

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Etienne was an amazing sales representative. Nikoli we had encountered a few days prior on or around August 8th as we had inquired about a 2021 Nissan Armada. Initially he was fine but after we More

by E
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr., ETIENNE SELONDIEU , Edsen Belvant negotiated with us, and we appreciated him. Also the finance rep was good. Etienne was the best he was humble and assisted us in navigating the process.

April 10, 2024

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Very helpful and pleasant workers that definitely help me find a nice car I'm very satisfied More

by JAVONIADUBLIN
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Recommend Dealer
Yes

March 02, 2024

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Since the beginning this dealership has been bad. They lack service. To purchase the vehicle, I went online to compare and contrast with different vehicles and different dealers. Other said Al Hendri More

by Lafuller20
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Recommend Dealer
No

February 23, 2024

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It's an extremely frustrating situation each time a call is placed to them. They've been sold to another owner in the last month or so, therefore, most of the original phone numbers don't seem to work, henc More

by umpires-pendant.0v
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Recommend Dealer
No

Other Employees Tagged: Jarrett Elder Sr., Jennifer Burton , Jarrett Elder Sr., is the BEST employee they've got left. You foolishly let Jenn Burton go.

August 03, 2023

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Norman was outstanding for my service needs. He was so exceptional I decided to purchase an additional Toyota. Dexter and Zeke handled my finance and overview of my new vehicle. Thank you, Al He More

by INKKEY
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Recommend Dealer
Yes

Other Employees Tagged: Zeke Howes , Dexter Marshall

Aug 03, 2023

Al Hendrickson Toyota responded

We're delighted to know that Norman, Dexter, and Zeke provided you with exceptional service at Al Hendrickson Toyota. We appreciate your trust in us for both servicing and purchasing vehicles! Looking forward to assisting you again when it's time for the next car.

August 02, 2023

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Not trustworthy. i am very disappointed in the way I am being treated with my request for original repair to my newly purchased used 2021 Toyota RAV4 More

by ROBLASSMORRIS
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Recommend Dealer
No

August 02, 2023

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The service department is always kind and helpful. They communicate well and reach out as needed. More

by CHELSEAMSHUGHES
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Recommend Dealer
Yes
Aug 03, 2023

Al Hendrickson Toyota responded

We are happy to hear from you, Chelsea! Thank you for choosing Al Hendrickson Toyota and for sharing your experience. Drive safely!

July 23, 2023

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Excellent service. Great communication. Knowledgeable team. They answered all my questions and doubts. 5 starts More

by JSANCHEZZ1291
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Recommend Dealer
Yes
Jul 25, 2023

Al Hendrickson Toyota responded

Thank you for the stellar review! We're so glad to hear that our team at Al Hendrickson Toyota provided excellent service and answered all your questions. Have a great day and safe travels ahead!

June 29, 2023

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I like your service so much but everything is good I’m coming next time thanks More

by ANOUCEB1977
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Recommend Dealer
Yes
Jun 30, 2023

Al Hendrickson Toyota responded

Thank you for sharing your support for our team! We look forward to working with you again here at Al Hendrickson Toyota.

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