Nora Rizza
Nora Rizza at Joe Rizza Maserati Alfa Romeo
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Nora Rizza

Internet Director

Joe Rizza Maserati Alfa Romeo

8130 W 159th St
Orland Park, IL 60462

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11 Reviews
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11 Reviews

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11 Reviews of Nora Rizza

October 26, 2024

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Employee Rating

I purchased my vehicle from Alfa Romeo Orland Park on February 19, 2024, and my experience has been extremely disappointing. Within a month, the check engine light came on, and I learned that the timing More

by EBBBD
Recommend Dealer
No

Other Employees Tagged: Jim Thezan, Kathryn Hatcher , Bill K

Oct 30, 2024

Joe Rizza Maserati Alfa Romeo responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Oct 31, 2024

EBBBD responded

Leaving this review has indeed helped initiate steps toward a resolution, and I appreciate your team's willingness to reach out. This process has been frustratingly lengthy, and I'm eager for a fair outcome, given the impact on my experience. I've met with both Bill Kassanitz and Daniel McMillian, and I’m hopeful that, together, we can find a reasonable solution. I'm hoping Alfa Romeo can address the impact this experience has had on me by providing a fair resolution that reflects the integrity of your brand. As this issue negatively affects me and reflects on the product quality Alfa Romeo stands behind, I'm looking forward to an efficient response from your team. Thank you again for engaging with my concerns.

August 25, 2023

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Employee Rating

Very courteous staff and Good selection of Alfas. Joe spent a lot of time with us. More

by KATHYRAGO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Thezan, Kathryn Hatcher

Aug 26, 2023

Joe Rizza Maserati Alfa Romeo responded

Thank you, Kathy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again.

March 31, 2023

Dealership Rating
Employee Rating

Awesome service and cooler than two Corey’s. Would probably return for more awesome cars More

by DNRYAN
Recommend Dealer
Yes

Other Employees Tagged: Jim Thezan, Kathryn Hatcher , Joey goo

Apr 03, 2023

Joe Rizza Maserati Alfa Romeo responded

Thanks for your feedback on your recent visit to Joe Rizza Maserati Alfa Romeo. It's great to hear that we were able to assist you and that you had such a positive experience!

April 15, 2021

Dealership Rating
Employee Rating

Chip, your service manager for Maserati Alfa Romero has gone above and beyond his duties to accommodate me and keeping me informed about my service and in any way possible to make me feel connected with th More

by bobnardjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Thezan , Chip Brauer, Bill Slager, Chris Miles, technician,I give him five stars

Apr 19, 2021

Joe Rizza Maserati Alfa Romeo responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 02, 2021

Dealership Rating
Employee Rating

Good people great service I love coffee nice clean place very friendly people nice inventory over a great place to do business family orientated Very pleased with purchase More

by ISSYGETBUSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Thezan , Chip Brauer, Josh Gabrielson, Bill Slager, Chip in service great guy

Apr 07, 2021

Joe Rizza Maserati Alfa Romeo responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 02, 2021

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Employee Rating

Jim Thezan’s customer service and winning attitude not only made my car buying experience less stressful, but made it genuinely fun! His fair and straightforward way of doing business should be taught to More

by Tim Cronin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Thezan , Chip Brauer, Josh Gabrielson, Bill Slager, Brandon Torres

Mar 05, 2021

Joe Rizza Maserati Alfa Romeo responded

Tim, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 06, 2021

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Employee Rating

As always above and beyond across the board! We have always been Rizza customers and will continue to be! You want the best you buy from the best! More

by BOBC12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Thezan , Chip Brauer, Josh Gabrielson, Bill Slager, Brandon Torres, Luke Clarizio

Feb 10, 2021

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 05, 2021

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Employee Rating

Great dealership!! They made everything go very smoothly with my purchase. I filled out the paperwork for them and they worked out all of the financing. When everything was done, I signed the paperwork an More

by BOBC12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Thezan , Chip Brauer, Josh Gabrielson, Bill Slager, Brandon Torres, Luke Clarizio

Feb 10, 2021

Joe Rizza Maserati Alfa Romeo responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 18, 2021

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Employee Rating

The service was fantastic. They were able to address all of my issues in a very timely manner. They understood my needs and completed my concerns on the first visit. More

by lenseaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Thezan , Chip Brauer, Josh Gabrielson, Bill Slager, Brandon Torres

Jan 21, 2021

Joe Rizza Maserati Alfa Romeo responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 10, 2020

Dealership Rating
Employee Rating

What great service as usual.. nothing but the best from the best dealership!! The best in the business!! The wow factor was amazing!! Love the team!! More

by PhatandPhurious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Thezan , Chip Brauer, Josh Gabrielson, Bill Slager, Brandon Torres

Nov 12, 2020

Joe Rizza Maserati Alfa Romeo responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Joe Rizza Maserati Alfa Romeo's Service Department. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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