Noha Amin | Page 109

Good friendly inetraction, no pressure tactics and highly professional. Eager for sale but without pressure or tricks. Straightfrward approach. Sratch on bumper to be fixed at a later date and it was handled professional. Eager for sale but without pressure or tricks. Straightfrward approach. Sratch on bumper to be fixed at a later date and it was handled well after I pointed it out. Good explanation of all options, final demo, details of all documentation and why/how etc. Differentiatior: All executives interacted till the end of the process regardless of boundaries of their defined role. This is THE key to give "One BMW experience" to the end customers. Overall a profession experience befitting BMW experience -- Thanks much to Noha, JR and Becky (Rebecca) for their help. More

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Best car buying experience I've ever had! In and out in less than 2 hours. Noha, Tom, and Rebecca were all great to do business with. in less than 2 hours. Noha, Tom, and Rebecca were all great to do business with. More

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Last week, I got in touch with Noha Amin, the Internet Advisor at Flemington BMW looking for a CPO 5 Series BMW. She promptly put me in touch with John Cavanaugh, the Pre-Owned Sales Manager and JR Nast, Advisor at Flemington BMW looking for a CPO 5 Series BMW. She promptly put me in touch with John Cavanaugh, the Pre-Owned Sales Manager and JR Nast, a new Client Advisor that evening. John was extremely knowledgeable, polite and patient with me as was JR while showing me a couple of CPOs of my choice late in the evening. The following day, I changed my mind and decided to go for a new 2014 535i xDrive so I contacted Vince Dillon, the Client Retention Manager. Vince was extremely courteous and helpful in accommodating me at the last minute in his busy Saturday afternoon schedule and got me the car I liked for a fair price. Rebecca was very efficient and professional getting all the documentation ready at a short notice. Scott Smith, our Client Advisor ultimately helped me get set up with our new car that evening. He is very passionate about his job assisting clients and most importantly, has a very good sense of humor and attitude that helps ease the car buying experience. He stayed late along with the team to make sure that I got out with my new car that evening. The next day Scott took time to explain and go over all the features of my new car in detail. Overall, the entire team at Flemington BMW was very professional and did a great job as a team in getting us the car of our choice. I would highly recommend the Flemington BMW dealership to everyone based on my pleasant and positive experience. More

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