Noah Reed

First time having work done. Service writers very nice got me in and out quickly. Will continue to use your service going forward. Service writers very nice got me in and out quickly. Will continue to use your service going forward. More

by bfrankxb Verified Customer Verified Customer

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The staff at Smithtown VW is friendly and helpful. They make you feel welcome and provide you with detailed information about what is going on when you bring your car in for service. While waiting i They make you feel welcome and provide you with detailed information about what is going on when you bring your car in for service. While waiting in the showroom I had the opportunity to catch up with Sal as well. It is a very pleasant service experience, More

by Caarcieri Verified Customer Verified Customer

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Service was completed as needed and the staff was friendly and competent. Noah is always thoughtful and knowledgeable. friendly and competent. Noah is always thoughtful and knowledgeable. More

by COOLMANFOO05 Verified Customer Verified Customer

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Excellent customer service and most of all complete and on time. All charges explained with a detailed report. on time. All charges explained with a detailed report. More

by sjlatuso3782 Verified Customer Verified Customer

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Noah was very friendly and professional. The place was tidy and the rest of the staff were very nice. The place was tidy and the rest of the staff were very nice. More

by ZOILA6251 Verified Customer Verified Customer

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Smithtown Volkswagen is fantastic! I always go to Sal for my cars, he is the best. Noah is fantastic in service and always helps me as well. I will continue getting my cars from Volks I always go to Sal for my cars, he is the best. Noah is fantastic in service and always helps me as well. I will continue getting my cars from Volkswagen not only for the vehicles, but for the great employees who work there. Everyone is always super friendly and helpful. More

by drewlauterman Verified Customer Verified Customer

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Noah was great and very helpful. The process to book an appointment and secure a loaner is painful. Communication isn’t great. The process to book an appointment and secure a loaner is painful. Communication isn’t great. More

by kylemay70 Verified Customer Verified Customer

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Noah has been a great help! He has excellent customer service! I recommend him to anyone. He has excellent customer service! I recommend him to anyone. More

by jasonnoriega Verified Customer Verified Customer

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I bought my 2018 Passat from Smithtown Volkswagen and I travel about 100 miles round trip from Brooklyn NY to Smithtown Volkswagen's Long Island location for service even though there are two Volkswagen de travel about 100 miles round trip from Brooklyn NY to Smithtown Volkswagen's Long Island location for service even though there are two Volkswagen dealers very near me in Brooklyn because of the excellent care and service I continually receive from their professional personal at this dealership. I brought my Passat to Smithtown Volkswagen to check out issues I was having with my radio and GPS head unit which includes the backup camera which was working intermittently. Included in Volkswagen service is their complementary multipoint check where their mechanic/technician thoroughly examined my vehicle and found the antifreeze expansion tank low on antifreeze. After topping up the antifreeze, the mechanic pressure tested the system and detected a loss of pressure. Lifting up the vehicle and removing the sound deading membrane they found a leaking water pump that I was not even aware of as it was a small leak and barely noticable. They changed the main water pump, an electric water pump, and other related parts. Smithtown Volkswagen's staff's attention to detail proactively saved me breaking down on the road in the dead of Winter, their expertise, fair and honest pricing, exceptional service, and the fact they stand behind their work is why I keep traveling the long distance back to them for service. Smithtown Volkswagen has always exceeded my expectations in keeping my Passat safe and running perfectly. This service visit is another example of the service I've always received from Smithtown Volkswagen, and I can honestly say without reservation or hesitation that I wholeheartedly recommend this dealer to my family and friends. I am an extremely happy customer and Smithtown Volkswagen's staff should be recognized for their attention to detail and the continuous excellent care given to their customers. More

by legalese4u Verified Customer Verified Customer

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Apt was on Monday , made this over 2 months ago, got a phone call the Friday before they didn’t have the part and I should understand bc it’s a recall and many cars are getting fixed. After being aggravat phone call the Friday before they didn’t have the part and I should understand bc it’s a recall and many cars are getting fixed. After being aggravated and a few phone calls the dealer called me Sat informed me they had the part in. Other than that inconvenience my attendant Noah was attentive and explained everything to me. Overall he was attentive and I appreciate that. More

by SRODRIGUES123 Verified Customer Verified Customer

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