Noah Agne

Great buying experience! ! Caleb went far and beyond to make sure that he addressed any questions or concerns that I may have. He was very knowledgeable of the product and s ! Caleb went far and beyond to make sure that he addressed any questions or concerns that I may have. He was very knowledgeable of the product and services offered and made sure to go over the small details throughly. He followed through and followed up on everything he promised. If he didn't have the answer, he found someone that did. He worked tirelessly to ensure that I had the best truck buying experience possible. I was greeted each time with a smile and the enthusiasm to accomplish anything I may need. It is hard to find the customer service these days that I received from Caleb. I will be sure to send everyone I can his way and be very vocal about the five star service I received when visiting AutoStar. Rodney Melton, general sales manager was top notch. The hospitality and professionalism extended to me was far and beyond what I expected. When I buy my next new truck, I bet I buy it at AutoStar. More

by tybonenc Verified Customer Verified Customer

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I had an amazing experience here! Their customer service was amazing and supper friendly. They all did there best to make it as easy and convenient as possible to facilitate buying a Their customer service was amazing and supper friendly. They all did there best to make it as easy and convenient as possible to facilitate buying a truck. More

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What a fun experience. Super nice team. Car fit all our needs and more. Would recommend for sure. Super nice team. Car fit all our needs and more. Would recommend for sure. More

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Sarah is very personal and I enjoyed her company very much. Knowledgeable and Friendly. Great sales pitch but an even greater personality!! much. Knowledgeable and Friendly. Great sales pitch but an even greater personality!! More

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Amazingly easy process. I made an online inquiry about a vehicle and Noah responded quickly with no pressure. We made the deal over the phone, I drove four and a half hours I made an online inquiry about a vehicle and Noah responded quickly with no pressure. We made the deal over the phone, I drove four and a half hours signed papers in twenty minutes, everyone was helpful and courteous and made the vehicle buying experience painless. I definitely would buy from them again. More

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The help I got purchase my truck is over ten stars Noah did a great job and I did everything over the phone I live in Louisville Ky way better service that I would got in Louisville did a great job and I did everything over the phone I live in Louisville Ky way better service that I would got in Louisville More

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Extremely helpful and personable staff. Noah was an awesome salesperson and looked very handsome when I purchased my vehicle. Noah was an awesome salesperson and looked very handsome when I purchased my vehicle. More

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The service I received at Autostar was great to the tee! Sales showed great patience with my situation, and everything worked out for the best! Thanks guys! Sales showed great patience with my situation, and everything worked out for the best! Thanks guys! More

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August 27, 2024: We were towing a 5th wheel on day one of an extended vacation when our RAM gasser had a major transmission failure. A suitable replacement 2500 diesel was on the Autostar of Hendersonvill of an extended vacation when our RAM gasser had a major transmission failure. A suitable replacement 2500 diesel was on the Autostar of Hendersonville lot. The "used truck" they had was in good shape and drove well, so we signed the deal. Management was gracious to allow us to boon-dock overnight in their back lot allowing us to shift all the towing components over to the new truck. However, while I was installing the 5th wheel hitch and standing in the bed, I noticed on the cab top serious dents and scrapes, all the way down to bare metal with flaking rust. Apparently, the previous owner drove it into a low parking garage. This damage is not observable unless you are standing in the bed nor was it pointed out by the salesman or listed in the super clean Carfax. I brought the damage to the Sales Manager's attention and in discussion, phrases like "You bought it as is" and "It's minor damage" were stated. I truly believe he was just as surprised to see this damage, but I was disappointed that he used these words in our conversation. I also believe Autostar of Hendersonville missed this damage on their trade-in inspection when they took possession! After some back and forth, and to their credit Autostar of Hendersonville produced a "We Owe You" paper that said they would fix the damage when our extended trip was completed. That was a perfect and desired solution and allowed the deal to be sealed. I was a happy customer as I drove away to meet our adventure, and I provided several reviews heaping praise for their work with us during this stressful situation. Fast forward to the repair. We live 2.5 hours away from Hendersonville so I thought it reasonable to get a "local to me" quote for the repair. My local body shop quoted $1728 and said the headliner would have to be dropped and the damage worked out before filling and painting. I sent the quote to Autostar of Hendersonville and they declined the offer, advising me to bring the truck in for the body work. We scheduled the repair and drove the 5 hours round trip to the dealership. Today was pickup day. The headliner had not been dropped and the repair to the cab roof is NOT even up to high school body shop standards. Is it painted the same color? YES. Are the gouges filled? YES. Is the paint smooth? NO, and the roof shows a 3/8" negative dip in the middle of the cab. Is it fixed properly? NO WAY. Most disappointing is the Management of this organization. In the end the "We Owe" was offered to retain the deal and it was accepted gladly, but the quality and level of work behind the "we owe" is not acceptable for any business standard. More

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We began an epic vacation pulling our 5th wheel. Heading up Saluda Pass toward Hendersonville NC our truck went into limp mode and the transmission overheated. After cooling down we were able to l Heading up Saluda Pass toward Hendersonville NC our truck went into limp mode and the transmission overheated. After cooling down we were able to limp it into the dealership under our own power but not healthy. Diagnostic info revealed several issues, none of which would guarantee a smooth vacation trip. Without time to regroup we opted to pursue purchase of an available used truck on the lot. Noah Agne was an island for us! With his Sales Manager Saul, they got us into the new to us vehicle and allowed us to “boondock” overnight on their lot while we changed and adapted the 5th Wheel hitch between vehicles. Thanks to their heartfelt concern and help we have been able to catch up and continue our once in a lifetime adventure. Thank you again Noah, Saul, Dustin, Jackson, and others that assisted and put up with us. Kudos to the staff and organization in its entirety. Highly recommend. They really went overboard attending to our situation. More

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