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Nissan Service Department
Nissan Service Department at Nissan of Walla Walla
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Nissan Service Department

Service Department

Nissan of Walla Walla

1395 Dalles Military Rd
Walla Walla, WA 99362

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4.6
24 Reviews
4.6

24 Reviews

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24 Reviews of Nissan Service Department

March 08, 2025

Dealership Rating
Employee Rating

I had an amazing experience! It was a quick and easy process. Would gladly do business with Nissan and Chevrolet of walla walla again. More

by LAILA S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Barraza, Jose Saucedo

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Mar 10, 2025

Nissan of Walla Walla responded

Thank you for the review and welcome to the family.

March 07, 2025

Dealership Rating
Employee Rating

I felt it took too long for an oil change and there was plastic and cardboard left inside. I also expected a car wash More

by derrick.noll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 07, 2025

Nissan of Walla Walla responded

We are truly sorry that your experience with our Nissan of Walla Walla service department, during the winter hours we do not offer our complimentary car washes but those will start back up in April. Please feel free to reach out to our service manager to discuss these issues that you experienced. We strive to provide the highest quality services to all of our customers. We do appreciate your business and would like to have a chance to get this corrected for you. Thank you and have a great day.

February 27, 2025

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Employee Rating

The service department always provides excellence service when I have my vehicles in their service department. They go above and beyond and keep me posted on repairs in a timely fashion. Highly recommend the More

by altima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Fernandez Jose Fuentes

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Feb 28, 2025

Nissan of Walla Walla responded

Thank you for your kind words! Stop by anytime for coffee and popcorn.

Mar 07, 2025

Nissan of Walla Walla responded

Thank you for you kind words, we strive for customer service excellence on every customer that comes to our store. We will pass along your kind comments to the staff at Chevrolet Nissan of Walla Walla. Have a great day.

February 18, 2025

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Employee Rating

The tech who installed my wipers was wonderful! !! Not only knew what he was doing but watching him interact with customers and colleagues on a very busy day showed him to be knowledgeable, kind an More

by j.harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2025

Nissan of Walla Walla responded

Thank you for the awesome review! Come see us anytime for popcorn and coffee

January 31, 2025

Dealership Rating
Employee Rating

Kind, explanations are clear and complete leaving decisions to the vehicle owner. Clean and warm waiting area. Vehicle maintenance is super. More

by skacemom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Nissan of Walla Walla responded

We are very please to hear that your experience was positive at the Chevrolet Nissan of Walla Walla service department. We strive to provide the very best service to all of our customers. Feedback like this helps us ensure that we continue to provide top notch quality experiences to our customers. Thank you for your feedback from your visit with us. Thank you Chevrolet Nissan of Walla Walla

January 31, 2025

Dealership Rating
Employee Rating

They are great at picking me up and dropping me off during my service. I also enjoy the drivers. They are very nice and respectful. More

by dalenanorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Nissan of Walla Walla responded

We appreciate your kind words about our employees here at the Chevrolet Nissan of Walla Walla. We strive to provide the very best experience for our customers. We look forward to servicing your vehicles needs in the future. Have a great day!!! Thank you Chevrolet Nissan of Walla Walla

January 17, 2025

Dealership Rating
Employee Rating

Service was amazing and I got to leave in my fancy new car ! I recommend More

by solivia134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julian Barraza, Jose Saucedo

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Jan 30, 2025

Nissan of Walla Walla responded

Thank you for the review. Welcome to the family

January 14, 2025

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Employee Rating

Great customer service. All my questions were answered and I was updated about my car regularly! More

by Alondra.P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julian Barraza, Jamel Northover , June Epa, María and José

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Jan 15, 2025

Nissan of Walla Walla responded

Thank you for your review. Welcome to the family and don't hesitate to reach out.

January 02, 2025

Dealership Rating
Employee Rating

Did the oil change inspection and recall in less than 2 hours. Better than they told me More

by i12boat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2025

Nissan of Walla Walla responded

Thank you for your positive feedback. We strive to provide the best experiences for our customers and in a timely fashion as well. If there is anything else our staff can help assist you with, feel free to reach out to us at 509-529-7000. Thank you Chevrolet Nissan of Walla Walla service department staff

December 19, 2024

Dealership Rating
Employee Rating

I got the service scheduled and completed all within a week. That week happened to be Thanksgiving. The staff was courteous, efficient, and great to work with. I’ve had no issues with the repair. More

by cruchert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2024

Nissan of Walla Walla responded

Thank you for taking the time to leave us such a great review. Our service department strives for customer excellence and we are glad to hear that is what you received when getting your vehicle repaired with us. We appreciate your feedback and will pass this on to the service department employees. If there is anything else that we can assist you with, feel free to reach out to our service department team and they will be more than happy to help. Happy Holidays!!!

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