Nino Williams
Nino Williams at Morris Smith Ford of Leavenworth

Nino Williams

Sales Consultant

Morris Smith Ford of Leavenworth

4501 South 4th Street
Leavenworth, KS 66048

4.8
515 Reviews
4.8

515 Reviews

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515 Reviews of Nino Williams

October 29, 2024

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Employee Rating

This dealership and their service department is a joke. We brought our Explorer in that we had originally purchased here for multiple recalls and some other basic services in mid July. One of the recalls w More

by sbrown.mne
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Nov 11, 2024

Morris Smith Ford of Leavenworth responded

sbrown, we are sorry to hear that you had a poor experience with our dealership. We completely understand your frustration as it relates to the recall for the A-Pillar on your vehicle, but please keep in mind that we are not the engineers who design the vehicle nor the plant who builds them. We are simply the dealer who do our best to take care of customers such as yourself. As you stated in your post, you were told by the dealership that 90% of the time the trim piece will break when removing it for this recall, however you made the decision to move forward with the recall anyway. While it is obviously unfortunate that Ford Motor Company has a national back order on parts (please remember, we don`t build them) we are happy to hear that you were told up front about the potential issues you might have with moving forward with the recall on your Explorer. With that said, we can understand your frustration with Ford Motor Company for not being able to manufacturer the trim pieces as quickly as you would like. We are unsure what you are referring to when you mention that your vehicle was "lost". While we do have a large lot of almost 15 acres and hundreds of vehicles on the ground, vehicles don`t get "lost", especially not several times. We would think if a vehicle was "lost" as you described, both the customer and the dealership would want to call the police to report the vehicle as stolen. However, from your post, that does not appear to be the case. As mentioned, we are sorry to hear that you had issues with the vehicle that you purchased from a different dealership, Zeck, however as we arent the manufacturer, we cant control what recalls come out and when parts become available. However, Morris Smith Ford of Leavenworth will always do what we can to help the customer and make the experience as enjoyable as possible under the circumstances.

Oct 29, 2024

sbrown.mne responded

Service manager Brian calling me now being pissy about the review. Wants me to take it down. Won’t happen until situation resolved, and that’s a maybe.

February 29, 2024

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Steve Courter is the most honest car salesman you will find. He did great helping us find our daughters first car. More

by Msande2u
Recommend Dealer
Yes

February 26, 2024

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Steve Courter was phenomenal as always. My daughter still hasn't stopped smiling since getting her first car! Thank you again Steve. More

by kyle8anderson
Recommend Dealer
Yes

February 04, 2024

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Professional and low pressure sales staff. Worked with on line staff to finalize 3-4 car options. Third Car we have purchased. More

by leeroncox
Sales Price Transparency
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Recommend Dealer
Yes

January 31, 2024

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Jayden Brower was so helpful in helping me find a car that fit my needs! More

by ruckeralyssa30
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Decker, Jayden Brower

January 10, 2024

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Employee Rating

I worked seamlessly with Zeck Ford from 3 hours away. They had the best deal on trucks around. Their representation of the truck was spot on in pictures and in the video of the walk around they did for More

by Mark
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kenyatta Bradley , Jeffrey George

October 25, 2023

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Jayden was a great help in my search for a car and was willing to help and work with me every step of the way! And Nino was also super helpful and nice More

by jkallday45
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Recommend Dealer
Yes

Other Employees Tagged: Jayden Brower

September 13, 2023

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Zeck Ford has a huge selection of vehicles. I was just driving by and noticed, so i stopped in to look and found something that I liked! I’m glad Zeck has so many options to check out in person More

by Chance Brandt
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

August 30, 2023

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Very knowledgeable, courteous and helpful throughout the whole process. Very pleased with my purchase experience. More

by mrsmothy
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Recommend Dealer
Yes

Other Employees Tagged: Mike Amaral, Jayden Brower

March 28, 2023

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Employee Rating

Hunter Martin at Zeck Ford is your go to guy for all your car buying needs. He got the job done with great service, professionalism and follow through. More

by LoriG.
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Hunter Martin

Mar 29, 2023

Morris Smith Ford of Leavenworth responded

Hi LoriG., Thank you so much for your 5 stars we really appreciate it! Thank you very much for your kind words about Hunter and we are so happy to hear you enjoyed your experience with us on your last visit. We hope to see you again soon. Have a great day!

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