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Nina Joeckel
Nina Joeckel at Grinwald Ford

Nina Joeckel | Page 4

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.9
64 Reviews
4.9

64 Reviews

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64 Reviews of Nina Joeckel

February 10, 2026

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Employee Rating

Good service, help thoughtful. They are nowledgeable with their critique. They are always thoughtful and kind. More

by judykresnicka2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt , Those people not rated are those of whom I have not worked.me I did not work.

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Feb 11, 2026

Grinwald Ford responded

Hi Judy~ Thanks so much for the great review! We look forward to your next visit and can't wait to continue serving you! 😀

February 08, 2026

Dealership Rating
Employee Rating

Nina is always extremely pleasant, very professional and problem solving. I appreciate the communication and follow through from the service department. More

by SSPOERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Strauss, Rachel Smith

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Feb 11, 2026

Grinwald Ford responded

Hi Steve~ Thank you for taking the time to leave a wonderful review highlighting Nina from our Service Team! Nina offers outstanding customer service and consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of her hard work. We appreciate your business and thanks again for your support!

January 30, 2026

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Employee Rating

Nina was very helpful and knew what she was doing . ..Ford is always exceptional at all they do to help us customers....very hometown people to work with....service is great More

by BlueLightning/18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith , Angel Oquendo

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Feb 04, 2026

Grinwald Ford responded

Good Afternoon~ Thank you so much for taking the time to leave us a review! Our service team works hard to ensure every customer feels welcomed and well taken care of, and we're glad it shows. Nina is a great asset to our team, and we are lucky to have her! Looking forward to seeing you next time. 😀

Feb 04, 2026

BlueLightning/18 responded

your welcome

January 26, 2026

Dealership Rating
Employee Rating

Always do a great job. The staff is so friendly and helpful. I always do it ✅️ More

by DAVIDNOLL262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2026

Grinwald Ford responded

Hi David~ Thank you so much for the wonderful feedback highlighting our Service Team! Your satisfaction is our priority, and we are always here to help! 😀

January 23, 2026

Dealership Rating
Employee Rating

Nina was great! Very knowledgeable about her job and very friendly She was also attractive More

by bbedfordbr
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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January 19, 2026

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Employee Rating

Everyone was very nice and help full. The service center did a great job getting my vehicle done. More

by K_kelchner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2026

Grinwald Ford responded

Hello~ Thank you for the 5 star rating! We are so glad you had a great experience with our Service Team and look forward to seeing you again! 😊

January 16, 2026

Dealership Rating
Employee Rating

Great customer service. Explained very clearly to what my vehicle need for repairs and the cost. I would definitely take my used vehicle here again. We will even considering More

by brian@builditrightllc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Smith , Angel Oquendo

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Jan 21, 2026

Grinwald Ford responded

Hi Brian~ Thank you for taking the time to leave us such a positive review! We are so happy to hear the our Service Team has exceeded your expectations. Providing high-quality service is at the heart of every department here at Grinwald Ford! Your feedback assures us we are on the right track! We appreciate your recommendation and are always here to help when needed. 😀

December 23, 2025

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Employee Rating

Grinwald Ford is the best. From Sales to parts and service, they are everything you would want in a local dealer. More

by bhanson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2026

Grinwald Ford responded

Hi Bryan~ We appreciate your positive feedback and are so happy we have been able to meet your expectations! Your satisfaction motivates us to keep delivering the best customer service there is! Thank you! 😀

December 13, 2025

Dealership Rating
Employee Rating

Great customer service. Very honest and fair with prices. Explained my vehicles problem very well and what was needed to fix it. More

by brian@builditrightllc.com
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Jan 16, 2026

Grinwald Ford responded

Hi Brian~ Thank you for sharing your positive experience highlighting our Service Team! Our team works very hard to ensure customers are given the outstanding service they deserve. It's wonderful to see that reflected in your review😀

December 02, 2025

Dealership Rating
Employee Rating

Excellent dealership to work with,very polite,knowledgeable people. Service department Excellent! I appreciated promt service when nessary. More

by kathy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith , Angel Oquendo

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Dec 04, 2025

Grinwald Ford responded

Hi~ We appreciate your positive feedback and are so glad you enjoyed your visit with us! Our team works hard to deliver exceptional customer service and it's wonderful to see that reflected in your review. 😀

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