Nikolas Gomes

Nikolas Gomes is excellent advisor. Very attentive and responsive. He handled check engine issue on my X5 very professionally. Unfortunately I can’t say the same about my previous Very attentive and responsive. He handled check engine issue on my X5 very professionally. Unfortunately I can’t say the same about my previous two visits for which I wasn’t given option to rate. Both those occasions wait times were longer and service was poor. More

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It appears there are a number of new service folks. Big smiles, quickly checking me in for service. I asked to speak to a service technician concerning a noise I wanted to discuss. Within minutes Nikol Big smiles, quickly checking me in for service. I asked to speak to a service technician concerning a noise I wanted to discuss. Within minutes Nikolas found me in waiting area, again big smile and greeting. He answered my questions with polite and professional regard, and advised me of a number of options going forward....He even convinced me to have a courtesy car wash, that was outstanding. More

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