Nikki Golden
Nikki Golden at Greenville Chrysler Dodge Jeep Ram

Nikki Golden

Service Advisor

Greenville Chrysler Dodge Jeep Ram

230 Interstate Dr
Greenville, AL 36037

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4.5
11 Reviews
4.5

11 Reviews

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11 Reviews of Nikki Golden

May 14, 2026

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Employee Rating

Lied to me. They are not to be trusted. $13,000 body shop bill in the glove, they said no accidents. A/C don’t work. 😡 I drove 1000 miles to pick it up. More

by rockinraytad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 19, 2026

Greenville Chrysler Dodge Jeep Ram responded

We’re very sorry to hear about your experience and understand your frustration, especially after traveling such a long distance. Transparency is extremely important to us, and we would appreciate the opportunity to look further into the concerns you mentioned regarding the vehicle history and A/C system. Please contact our General Manager, Keith Baker, directly so we can review everything with you and work toward a resolution.

May 08, 2026

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Employee Rating

Out of town with golf team and needed assistance and they did a great job of taking care of us in timely fashion. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Greenville Chrysler Dodge Jeep Ram responded

Thank you for trusting us while you were away from home. We’re glad our team was able to get you taken care of quickly and help keep your trip moving smoothly. We appreciate the kind words and hope your golf trip went great!

May 02, 2026

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They are fast and friendly and very detailed about your vehicle and any questions you may have for them. More

by uoliver1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robbie O'Neal, Libby Petty

May 19, 2026

Greenville Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We’re glad our team was able to provide fast, friendly service while keeping you informed about your vehicle every step of the way. We appreciate your business and look forward to helping you again in the future!

April 29, 2026

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Employee Rating

Greenville CJDR is very courteous and personable. They have a really small town feel. Word More

by DavidC
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Keith Baker, John Wiggins

May 19, 2026

Greenville Chrysler Dodge Jeep Ram responded

Thank you for the kind review! We take pride in treating our customers like family and providing the friendly, small-town experience Greenville is known for. We truly appreciate your business and look forward to seeing you again!

April 27, 2026

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Great service! Nikki and Libby always get me in and out as quickly as they can and the guys in the shop are always willing to answer what ever questions I have! More

by dstinson17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Greenville Chrysler Dodge Jeep Ram responded

Thank you for the great review! We’re so glad to hear that Nikki Golden and Libby Petty continue to take great care of you and make your visits quick and easy. We truly appreciate your trust in our service team and look forward to helping you again in the future!

December 24, 2025

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Employee Rating

Greenville Chrysler Dodge Jeep Ram absolutely deserves 5 stars! From the moment I walked in, I was treated like family. The team is professional, honest, and genuinely cares about helping customers instead More

by standardroofingofmontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2025

Greenville Chrysler Dodge Jeep Ram responded

Thank you so much for the 5-star review! We truly appreciate your kind words and are thrilled to hear that our team made you feel like family. Providing an honest, stress-free experience is always our goal, and we’re glad we could help answer your questions and make the process smooth from start to finish. Thank you for trusting Greenville Chrysler Dodge Jeep Ram—we look forward to serving you again in the future!

December 22, 2025

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Employee Rating

They roll out the red carpet when I show up. Always are courteous. Very informative about the services needed on my vehicles More

by lazydaneranch3220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Shepherd

Dec 26, 2025

Greenville Chrysler Dodge Jeep Ram responded

Thank you for the great review! We’re always happy to roll out the red carpet for our customers. Our team appreciates your kind words and is glad to hear you find our staff courteous and informative. Thank you for trusting Greenville Chrysler Dodge Jeep Ram with your vehicle—we look forward to your next visit!

December 13, 2025

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Employee Rating

The very best dealships and great service people and very very friendly and will greatly recommend to friends! More

by rwarrensmokeybear4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Greenville Chrysler Dodge Jeep Ram responded

Thank you so much for the wonderful review! We’re proud to hear that our team provided friendly service and a great experience. Your recommendation means a lot to us!

November 17, 2025

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Employee Rating

I can't complain about the service department. They do a great job of servicing my truck. I wish their parts department was better though. It takes them forever to get parts in. When they do get p More

by 1rodallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Greenville Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We’re glad to hear our service department has taken good care of your truck. We understand your concerns regarding parts delays and communication, and we truly apologize for the inconvenience. Some parts have faced unusually long backorder times industry-wide, but we should always keep you updated as soon as they arrive. We appreciate you bringing this to our attention, and we will be addressing it with our team to improve communication moving forward. Thank you for giving us the opportunity to serve you.

October 20, 2025

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Employee Rating

Service was very good everyone was very helpful was very pleased left truck and was able to pick up on time More

by jealum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Bailey , James Nichols

Oct 21, 2025

Greenville Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that our team provided great service and had your truck ready right on time. We truly appreciate your trust in Greenville CDJR and look forward to helping you again in the future! 🚘✨

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