Nigel Young

Very fast, polite and knowledgeable 10 out of 10 definitely coming back Service was very fast and the videos helped me understand what needed to be maintenance on the vehicle definitely coming back Service was very fast and the videos helped me understand what needed to be maintenance on the vehicle More

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Buying a car at Scott Clark Nissan, was as good of an experience as I could have hoped for. Zack was respectful and personable as a salesman. I recommend anyone looking to buy a vehicle to start with Sco experience as I could have hoped for. Zack was respectful and personable as a salesman. I recommend anyone looking to buy a vehicle to start with Scott Clark Nissan. More

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Greeted quickly. Service completed reasonable time. Service representative Nigel remarkable. Car was washed on pickup. Recommend an additional service after inspectio Service completed reasonable time. Service representative Nigel remarkable. Car was washed on pickup. Recommend an additional service after inspection. Never forced into accepting any service. All employees More

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Scott Clark is expensive but does excellent work-reliable n gets the work done in a timely manner, as promised. I highly recommend Nissan n its management n staff.***** n gets the work done in a timely manner, as promised. I highly recommend Nissan n its management n staff.***** More

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They had me in and out exactly in the time they told me up front up front More

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My experience is great and on time. The service department from the time you drive in is always great.I would like to recognize the service manager Mario and his service team there is no The service department from the time you drive in is always great.I would like to recognize the service manager Mario and his service team there is no one to compare to this team of experts.Thy are truly in a elite call all by there selves. More

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Great service provided by Nigel! He is the best and an outstanding helper with guiding me on repairs on my car. I appreciate the love each time I come. He is the best and an outstanding helper with guiding me on repairs on my car. I appreciate the love each time I come. More

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They do good work and let you know what is going on with your car. your car. More

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I love this service department. Very nice people working here. Have had no issues coming here. Very nice people working here. Have had no issues coming here. More

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I had called several days in advance in reference to battery, under prorated warranty, replacement. I spoke with a lady and she stated how much it would. She put me on hold several times to verify prici battery, under prorated warranty, replacement. I spoke with a lady and she stated how much it would. She put me on hold several times to verify pricing; and I gave her the purchase date of battery from another dealership. I scheduled the service and arrived at dealership. I spoke with Nigel Young, service advisor. He stated the price, etc was a different amount then what the employee told me over the phone. I stated to him, time, dare, name, etc of the person I spoke to. Mr. Nigel Young was nasty and didn't care or checked to see if information was correct. This is not the first time I've dealt with Mr. Young. I asked to speak to a manager. While I was in the waiting area, an older man walked with Nigel Young back towards his desk srea and stated to him that he was a cold motherxxxx**. They thought it was funny. I spoke with Mario Herrera, whom did his job as a manager, as a representative for Scott's Nissan, and checked the phone conversation because it was recorded. He was able to verify that what I stated was correct. Mr. Herrera took care of the issue with a smile and understanding as a Manager should do when dealing with customers. Thank you for your help and correction as an employee and as a manager. Thank you for going that extra mile to verify what a customer states that an employee stated to him; otherwise, I would have still been dealing with an employee without compassion, understanding, or just the correct customer service etiquette. Thank you again Mario Herrera. More

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