Nicolette Reed
Nicolette Reed at Mike Johnson's Hickory Toyota

Nicolette Reed | Page 3

Inventory & Marketing Manager

Mike Johnson's Hickory Toyota

435 U.S. Highway 70 SE
Hickory, NC 28602

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32 Reviews
not yet
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32 Reviews

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32 Reviews of Nicolette Reed

July 28, 2023

Dealership Rating
Employee Rating

First class service always done right. Very helpful service advisors and service technicians. 5 Stars More

by ronniesetzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi French, Marcia Arnold

Aug 03, 2023

Mike Johnson's Hickory Toyota responded

Thank you for the review Ronnie!

July 28, 2023

Dealership Rating
Employee Rating

First class service always done right. Very helpful service advisors and service technicians. 5 Stars More

by ronniesetzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi French, Marcia Arnold

Aug 03, 2023

Mike Johnson's Hickory Toyota responded

Thank you for the review Ronnie!

June 25, 2023

Dealership Rating
Employee Rating

Not impressed, long wait for a scheduled maintenance service. The upsales were redictuous and wanted to charge me when I have a service contract for 6 years Free!! Might have to choose another dealershi More

by depointk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandi French, Marcia Arnold

Jun 26, 2023

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

June 15, 2023

Dealership Rating
Employee Rating

Had my required service. It is nice to see that the service department was looking at other issues that might arise. They made good recommendations and completed the work i More

by J. Laffon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi French, Marcia Arnold

Jun 21, 2023

Mike Johnson's Hickory Toyota responded

Thanks for the awesome review! We appreciate your business!

May 31, 2023

Dealership Rating
Employee Rating

The service was excellent. Everyone was very friendly and helpful. The results of the service was reviewed with me and suggestions were made. More

by Al Bum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi French, Marcia Arnold

May 31, 2023

Mike Johnson's Hickory Toyota responded

Thank you for leaving such a great review! We appreciate your business!

March 11, 2023

Dealership Rating
Employee Rating

Fast friendly service! ! I actually enjoy going and not dreading having to go get my car serviced. Brandy is exceptional at her job and so helpful. And that little cafe they More

by Kelly7775buff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi French, Marcia Arnold

Mar 16, 2023

Mike Johnson's Hickory Toyota responded

Thanks for the review and the kind words about Brandi!

February 12, 2023

Dealership Rating
Employee Rating

The service I received for my vehicle was superior! All device employees were knowledgeable and friendly. Wait time was minimal. I will definitely get my vehicle serviced at this location again! More

by Stitchnelvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi French, Marcia Arnold

Feb 20, 2023

Mike Johnson's Hickory Toyota responded

Thank you so much for the review! We look forward to helping you again next time!

December 30, 2022

Dealership Rating
Employee Rating

They have always been exceptionally nice and treated me well . Great services . I have no complaints . I would recommend them to anyone . More

by dalexander28601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi French, Marcia Arnold

Jan 03, 2023

Mike Johnson's Hickory Toyota responded

Thank you for taking time out of your day to leave us a review!

December 30, 2022

Dealership Rating
Employee Rating

My buying experience was good and the first service was good. My service with the collision center was not good but they did make it right. My last visit with the service department took 3 hours even with More

by uncrams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold

Dec 30, 2022

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

September 21, 2022

Dealership Rating
Employee Rating

Cindy was awesome getting my 2021 Tacoma serviced quick and explaining everything she's top notch More

by Stumpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandi French

Sep 22, 2022

Mike Johnson's Hickory Toyota responded

Thank you for the review! We're so glad Cindy was able to help you with your Tacoma needs!

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