Nicole Turner

We brought the vehicle in for a recall. They handled the recall professionally and promptly. They handled the recall professionally and promptly. More

by sdwe61988 Verified Customer Verified Customer

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The service department is great. I have a new car that has had a few issues and they have been helpful and kind. I have a new car that has had a few issues and they have been helpful and kind. More

by sandra.rhoades Verified Customer Verified Customer

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At this point we have haven’t been able to use our recently purchased Ford Explorer much due to electrical issues. Key passed us on to the local Ford dealership and now they’ve have the vehicle for a recently purchased Ford Explorer much due to electrical issues. Key passed us on to the local Ford dealership and now they’ve have the vehicle for a week and counting. Pleased, no. One of the issues is that the high beams don’t work. However the car had a new inspection on it. Suspicious as that’s a VT inspection requirement. I won’t recommend Key and it’s unlikely we’ll use them again for our personal vehicles or business. More

by smith05401 Verified Customer Verified Customer

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Travelling from k out of state the team at Key found a way to get me taking care of so I could my journey to home which 750 miles away. They polite, professional and I felt welcomed as they went above and way to get me taking care of so I could my journey to home which 750 miles away. They polite, professional and I felt welcomed as they went above and beyond for me. More

by cayer.chris Verified Customer Verified Customer

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very friendly and pleasant staff, took care of all my concerns in a timely manner concerns in a timely manner More

by Ram man 2024 Verified Customer Verified Customer

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Need to give customer estimate on doing a check on technical before charging 200.00 , just to tell me my compass doesn’t work and the radio needs to be replaced as I already knew it wasn’t getting vol technical before charging 200.00 , just to tell me my compass doesn’t work and the radio needs to be replaced as I already knew it wasn’t getting volume, goes off and on and has a loose connection apparently !! More

by sallymoore1959 Verified Customer Verified Customer

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Excellent and prompt service. Beautiful facility. Very well set up and managed. This service team is top notch. Beautiful facility. Very well set up and managed. This service team is top notch. More

by CAS 06851 Verified Customer Verified Customer

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The service consultant provided timely updates on the progress of my service and retrieved my vehicle for me when it was ready. This attention to detail was much appreciated. progress of my service and retrieved my vehicle for me when it was ready. This attention to detail was much appreciated. More

by matthew.p.vincenti Verified Customer Verified Customer

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The service was very good very nice and listened to what I had to say I had to say More

by terrilgrant59 Verified Customer Verified Customer

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At first, it was said nothing gonna be done to fix my car because it's a Maserati and some updated software could not put a glass touchscreen in my dashboard, but they mechanic did find a hole in my throttle because it's a Maserati and some updated software could not put a glass touchscreen in my dashboard, but they mechanic did find a hole in my throttle body connector that could be causing my turbo problem I thought the price was to high$200 for Hours work More

by josephpeterdepalo Verified Customer Verified Customer

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