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Nicole Thompson
Nicole Thompson at Jones GMC
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Nicole Thompson

Service Advisor

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.8
116 Reviews
4.8

116 Reviews

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116 Reviews of Nicole Thompson

January 02, 2025

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Employee Rating

Amazing service and great prices as well. Very friendly and helpful with whatever concerns I had. I was in and out in an hour. More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Spencer Westbrooks

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Jan 03, 2025

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

December 10, 2024

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Employee Rating

I enjoy Jones doing my service work they are very nice and get it done More

by Pammccasland
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2024

Jones GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

December 07, 2024

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Great customer service. Employees are very knowledgeable and helpful, hard to believe in this day and time. More

by gallianfulton25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold

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Dec 09, 2024

Jones GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

November 27, 2024

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Employee Rating

Excellent service! Nicole was very helpful and knowledgeable. My car was fixed quickly and efficiently. Highly recommend! More

by ACOLLINS9052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Jones GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

November 24, 2024

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Employee Rating

Quick. Friendly. Good pricing and great customer service. Would recommend 10/10. Great place to go. More

by zeg19892383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold

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Nov 26, 2024

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

November 22, 2024

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Great explanation of my situation. Amazing turn around on my issue . In A world of mediocrity ; they stand out More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 23, 2024

Jones GMC responded

Thank you so much for your kind words, Todd, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

November 21, 2024

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Employee Rating

Service was completed promptly. Nicole was friendly and kept me informed on the progress of the service. More

by CORLEWTW
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

November 18, 2024

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Employee Rating

Our experience with the dealership has all good each person i have delt with has been knowledge and kind More

by clinvil
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: LeeAnn Shelton, Ashley Pineda, Spencer Westbrooks

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Nov 19, 2024

Jones GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

November 18, 2024

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Employee Rating

Nicole failed to follow up on parts and warranty, never called me. Parts back order never called me to cancel my schedule appt. I’m 1 1/2 hrs away More

by cheryl2106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 21, 2024

Jones GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please provide the best way to contact you and I will make sure to follow up, or you can call (731) 925-4923. Andrew Pate Jones GMC Management Team (731) 925-4923

November 17, 2024

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Employee Rating

It was all good coustomer service was great. Facilities were nice and they completed my service in a timely manner More

by Gasmann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 18, 2024

Jones GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

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