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Nicole Thompson
Nicole Thompson at Jones GMC
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Nicole Thompson

Service Advisor

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Nicole Thompson

January 30, 2025

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Employee Rating

Everything went well today. It took longer than I hoped but not too much. I will continue to have my terrain serviced there. More

by mrowin22
Workmanship
Service Time
Recommend Dealer
Yes
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Jan 30, 2025

Jones GMC responded

It's great to hear that Nicole and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

January 23, 2025

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Employee Rating

It’s never a problem getting an appointment for service. I enjoy the service team. They are always nice and willing to help. More

by rgennys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Westbrooks, Christian Arnold

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Jan 24, 2025

Jones GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

January 09, 2025

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Employee Rating

The truck was used when I bought it and was supposed to be carfax cleared but I’ve had several check engine lights and had to have parts replaced and it’s has to go back for more issues to me it’s a lemon More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Pineda, Adam Johnson , Carla

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Jan 10, 2025

Jones GMC responded

JT, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jones GMC Management Team

January 09, 2025

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Employee Rating

The service is usually fast and the employees are always friendly and accommodating. I definitely recommend Jones GMC service department! More

by Sookiebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Westbrooks

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Jan 09, 2025

Jones GMC responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

January 02, 2025

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Employee Rating

Amazing service and great prices as well. Very friendly and helpful with whatever concerns I had. I was in and out in an hour. More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Spencer Westbrooks

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Jan 03, 2025

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

December 10, 2024

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Employee Rating

I enjoy Jones doing my service work they are very nice and get it done More

by Pammccasland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2024

Jones GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

December 07, 2024

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Employee Rating

Great customer service. Employees are very knowledgeable and helpful, hard to believe in this day and time. More

by gallianfulton25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold

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Dec 09, 2024

Jones GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

November 27, 2024

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Employee Rating

Excellent service! Nicole was very helpful and knowledgeable. My car was fixed quickly and efficiently. Highly recommend! More

by ACOLLINS9052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Jones GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

November 24, 2024

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Employee Rating

Quick. Friendly. Good pricing and great customer service. Would recommend 10/10. Great place to go. More

by zeg19892383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold

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Nov 26, 2024

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

November 22, 2024

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Employee Rating

Great explanation of my situation. Amazing turn around on my issue . In A world of mediocrity ; they stand out More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 23, 2024

Jones GMC responded

Thank you so much for your kind words, Todd, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

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