Nicole Rogers

Everyone was really nice and they repaired my car in a timely manner. The front desk kept me in the loop when I was waiting for the car. timely manner. The front desk kept me in the loop when I was waiting for the car. More

by Kiki Verified Customer Verified Customer

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Always great customer service! I really appreciated the streamlined service so that I was only dealing with one person while purchasing my vehicle and doing my test drives. I also love that their sales rep streamlined service so that I was only dealing with one person while purchasing my vehicle and doing my test drives. I also love that their sales reps don’t work on commission so there is no pressure to buy. I never thought I’d tell people how much I like a car dealership, but I really enjoy my time there and the process. More

by andr0451 Verified Customer Verified Customer

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The staff was pleasant and professional. The service was fast and expertly performed! The waiting room is comfortable. The dealer’s location is convenient. Overall an excellent experience. fast and expertly performed! The waiting room is comfortable. The dealer’s location is convenient. Overall an excellent experience. More

by JB Verified Customer Verified Customer

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Would recommend to anyone & everyone! I will be back for my next vehicle in the future! 😊 GREAT customer service! I was very impressed by the quality of my 2017 Mazda CX 5! I just love it! Also, I love tha my next vehicle in the future! 😊 GREAT customer service! I was very impressed by the quality of my 2017 Mazda CX 5! I just love it! Also, I love that it’s a no haggle dealership 🙌🏼 More

by anastasia4 Verified Customer Verified Customer

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From Angie in finance, sales manager VJ, and my salesman Gerald, this was a seamless, top notch buying experience. Would recommend dealership to anyone. Very easy to work with, fair prices, no haggling, g Gerald, this was a seamless, top notch buying experience. Would recommend dealership to anyone. Very easy to work with, fair prices, no haggling, great financing. More

by JP37080 Verified Customer Verified Customer

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Awesome service. I set up my appointment using Chat. They got me in and out within 45 minutes with a brand new battery. Thank you!! got me in and out within 45 minutes with a brand new battery. Thank you!! More

by SHEA1126 Verified Customer Verified Customer

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Buying my perfect car— the needle in a haystack! I had searched for over two months to find THE BEST car for me. I needed it to be safe, reliable, good gas mileage, and super cool. I had driven a Maz I had searched for over two months to find THE BEST car for me. I needed it to be safe, reliable, good gas mileage, and super cool. I had driven a Mazda 6 in another city, and I was hooked on the ride and safety features. Nicole and Tanner tag teamed with me, and it was Nicole who sealed the deal. She was helpful , but not pushy, and went beyond the call of duty to help me get my car. Mazda of Cool Springs is fortunate to have Nicole demonstrate such a great ability to be a good listener and problem solver. More

by suzannedb1954 Verified Customer Verified Customer

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Excellent service no pressure at all We came from Birmingham to purchase a car. The service they provided was top notch. No pressure sales and the whole team was very helpful. More like a We came from Birmingham to purchase a car. The service they provided was top notch. No pressure sales and the whole team was very helpful. More like a family. Definitely recommend Nelson Mazda. More

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Integrity...it matters! I had been searching for a particular auto and decided to visit Nelson Mazda of Cool Springs to test drive after finding it online. Levi and I drove I had been searching for a particular auto and decided to visit Nelson Mazda of Cool Springs to test drive after finding it online. Levi and I drove the car and after reviewing their trade-in offer I decided to complete the purchase. Unfortunately, I realized over the next few days that the car was not a good fit. I asked Levi if I could test drive another vehicle on the lot and fell in love with it. Nelson Mazda happily honored their 7 day exchange policy and I now have the right car! The overall atmosphere at Nelson Mazda is low-pressure, and I’ve asked Levi to find a car for my wife. Highly recommend stopping here first when looking for your next car. More

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The broken Miata It all started out me driving around when it just died. I didn’t know what happened. We would later find out it was the pcm but not only the pcm, we e It all started out me driving around when it just died. I didn’t know what happened. We would later find out it was the pcm but not only the pcm, we ere missing tabs for it and the wires would short out. Mazda was able to fix it in about three months but it’s a hard to find part and I’m just happy to have it back, but with the good there is bad took awhile to get a hold on who I needed to to get my car back and there are some scratches I don’t remember on my hood but I think I good buff with remove them. Overall it was decent. More

by Luketek Verified Customer Verified Customer

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