Nicole Rivera
Nicole Rivera at Fletcher Jones Audi
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Nicole Rivera

Service Advisor

Fletcher Jones Audi

1523 W. North Avenue
Chicago, IL 60642

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5 Reviews
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5 Reviews

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5 Reviews of Nicole Rivera

May 23, 2024

Dealership Rating
Employee Rating

Our Audi advisor, Tim Mettille is trusted and appreciated- for many years. Responsive, professional and very effective. We always feel he has our best interests as a priority. Also he's very More

by michael.lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Mettille

April 12, 2024

Dealership Rating
Employee Rating

Numerous services were done while waiting less than four hours and one service was had a service bulletin. More

by rstonecipherR786632r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 26, 2023

Dealership Rating
Employee Rating

Tony was really helpful and easy to work with. The pickup and drop off was process was quick and simple. More

by aquib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 08, 2023

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Employee Rating

Nicole was excellent in assisting with my recent repair needs, very customer service driven. She has set the bar high! More

by Tpickens22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Fletcher Jones Audi responded

Hi Tpickens22, Thank you for choosing Fletcher Jones Audi. It’s really rewarding hearing that Nicole was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority, and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Audi

November 08, 2022

Dealership Rating
Employee Rating

Failed emission test. .Brought car in without an appointment and work was completed as promised. More

by Cis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Mettille , Elias

Nov 08, 2022

Fletcher Jones Audi responded

Hi Cis, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. It brings us so much joy hearing our team went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We're looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Fletcher Jones Audi

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